June 22, 2021
Fun family destination (check your windows though)
Our girls loved stuffing bears, painting and tie dying shirts this time. We loved staying here last year however this years trip fell short in a few areas. The furniture and furnishings in our room were very dirty. Our room was not very clean (there was a lot of dust on the tables, lamps and fixtures). There was visible food or gunk wiped on the living room chairs and our blender had a piece missing from the top. The most concerning thing was realizing in the middle of our second night that the windows were unlocked in both the room our young daughter was staying in and in the kitchen. The window was slightly open in her room too. Being on the first floor and seeing how easy it would be for someone to break in while we were there or not made us very scared and we lost a lot of sleep that night. The water slides were closed an entire day of our stay as well. Seeing that they were the reason we came that was very disappointing. The life guards never showed up. I know they are contracted out but the staff just kept telling us it was delayed and they were com in g and the slides would be open. They weren’t and we would have taken our girls to do something more fun instead of waiting all day had we known. We ate at the restaurant twice and the food was excellent as was the service.
June 21, 2021
Great family stay
Very clean and spacious . Staff is great and helpful. 4 pools make it easier to distance. Very family friendly.
June 18, 2021
Great place for a getaway
The room was well priced with great amenities, specifically the pool which had great activities for kids. I would highly recommend this hotel to a friend.
June 18, 2021
Large rooms with 2 bath rooms
clean rooms and property, good security at pools, good bar tender. Poor breakfast area.
June 5, 2021
We desired a location where could spend a large portion of our vacation time and this resort did not disappoint. Our villa was spacious for the whole family, nicely decorated and very clean. The whole property was very pleasant and well maintained. We loved the different pool options available whether we were looking for fun or peace and quiet. We had both scenarios and when the market/restaurant was open it was easy take food poolside. Restaurants and stores were close by to eat out or carry out as well and it was nice to have a full size fridge and kitchen in the villa particularly for our morning breakfast. We were able to relax and have the privacy we desired for a great value!
June 15, 2021
The HICV was a great resort. The campus is comfortable, with not a lot of distance between pools and amenities.
June 14, 2021
Great place for the family
Really liked this resort. Kids loved all the pools and slides. Rooms are fantastic. Check in process is a little slow, but is expected during COVID
June 12, 2021
Amazing place with friendly staff. Large rooms ant clean rooms.
June 10, 2021
The resort room was beautiful and spacious. It has a balcony to sit down and relax at night. Beautiful pool for the kids to play all day. Definitely will come back.
June 11, 2021
Our 4th visit
We keep coming back because we love it so much. Everything’s always perfect