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smoky mountain resort

Smoky Mountain ResortRental Guest Reviews


(662 reviews) 

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September 4, 2018


Very nice location and hotel and staff was awesome....no complaints at all. Very quiet and conveniently located to main street and shops and restaurants.

Yes, I recommend this property.


September 5, 2018

Good service

The furniture can use update,the kitchen was very small, sofa was very dusty and worned .Had to have maintenance to come in several times.

No, I do not recommend this property.

gas girl

September 4, 2018


Location was very convenient to allow us to walk to nearby shops and restaurants. Very quiet...clean and staff was awesome. I would recommend this to anyone for their next visit to Gatlunburg...and I will most definitely be staying there again.

Yes, I recommend this property.

Kj Hayes

September 4, 2018

Great service

My daughter and I had the opportunity to spend a few days with just the 2 of. The hotel was safe, very well maintained. The crew at the counter was above the top with customer service and we very much enjoyed our self’s. Thank you

Yes, I recommend this property.

Guest Dallas

August 19, 2018

Great location but no benefits for Spire Elite Members

The location and room are perfect. But, there are bo benefits of being Spire Elite. No room upgrades or late checkout. Lounge access os not provided.

Yes, I recommend this property.


August 10, 2018

Clean rooms and great amenities.

Great location for a very family vacation. Gameroom is good for kids when bad weather is passing through. Also, the activities center provides children with fun and challenging task. The indoor pool, outdoor pool, spa, and water park provided different opportunity for a family of all ages

Yes, I recommend this property.


August 12, 2018

We will be back

Beautiful facility! The area was gorgeous! I will be back for sure!

Yes, I recommend this property.

Don L

August 8, 2018

Top tier accommodations

If you plan a trip to Gatlinburg, TN, please check out this beautiful facility and you will be most happy that you did! Excellent staff, beautiful surroundings

Yes, I recommend this property.


August 1, 2018

Gatlinburg getaway

Centrally located in Gatlinburg, but too close to downtown for my tastes. Nice facilities: pool, hot tub, fitness center, lobby. Staff, though receptive

No, I do not recommend this property.

July 24, 2018

Longer walk but worth it.

A bit pricey and would prefer to pay less but we were desperate and needed a suite with a privacy door and that is kind of hard to come by in Gatlinburg on short notice. Great hotel and beautiful. The front desk staff was nice and attentive to other guests and gave me the cold shoulder once or twice but it happens. Room was clean and beautiful and fit our needs. Outlets were a bit awkward and balcony needed some elbow grease to close. Aside from those little inconveniences the stay and hotel was perfect and will stay again.

Yes, I recommend this property.