November 10, 2021
room is not that clean, but location is good. requested early check in at the time of booking, but did not get room till 3:45, waited more than 3 hours
November 3, 2021
Clean rooms and sound proof
My overall experience at the property was memorable and awesome. Rooms were big with plenty of space to move around...Bathrooms were very clean and spacious...very refreshing smell in the rooms....Safe and mature atmosphere all around the hotel. The best part is that the property is in walking distance from all the attractions in the area.
November 1, 2021
Very friendly people !! Rooms where very clean.. the pool was amazing the kiddos really enjoyed them selfs ! Great location
October 22, 2021
Nice suite, good location, friendly staff.
The title says it all. My only complaint was the water pressure in the shower was extremely low.
October 9, 2021
This hotel was good especially if you want to eat in rather than go out. Whirlpool tub made it hard to get in and out of tub for me and my elderly but spry family member who was with me.
September 21, 2021
Great place to stay
Close to downtown for attractions, restaurants, things to do, Clean room , very nice staff.
September 23, 2021
Best family options
Smoky mountain resort really does feel at homes. Friendly staff and very detail oriented rooms. From the lobby to the bathroom the entire lodge is great. Walking distance to everything too!
September 18, 2021
Fun in the Smokies
Went to Gatlinburg for the car show enjoyed had a good time the hotel room was very nice very clean comfortable beds did not get to use many of their facilities because we were only there 12 hours
September 13, 2021
Great stuff and comfortable rooms
I highly recommend this property for families—great place and location.
September 12, 2021
Great stay enjoyed our whole experience. Would return again and would try other hotels.