Smoky Mountain ResortRental Guest Reviews

Perfect Stay

Everything wasabsolutely wonderful. I look forward to staying here again.

Great Place to Stay in Gatlinburg

Great place to stay when vacationing in Gatlinburg. Walking distance to downtown. Great views from the balconies. Condo units are well equipped and very clean. Convenient drive to Cades Cove, top of mountain, pottery drive tour, Trolley tour of lights and the tram to Obergatlinburg.

More than pleasantly surprised

We arrived at on Sunday, November 11. The staff was decorating the hotel for Christmas. In the evening, when the lights were lit, it reminded me of a chalet in Vermont. Very beautiful. The downtown strip is walking distance, which was great. We did not have to fight to find parking. The staff was very friendly, from the front desk to the maintenance people. Everyone wore a smile. The only thing I did not like was trying to figure out how to turn on the shower in the guest bathroom. I guess a lot of people have that issue, because when I called the front desk, she asked me if I was calling about the guest room shower. There are signs everywhere regarding renovations beginning in January. Hopefully, that will be one of the changes. Other than that, terrific time!

Best place to stay in Gatlinburg

We love to stay at this resort. Is a perfect place to bring a family. Plenty of room. The staff is wonderful. Walking distance to the strip.

Always

Almost perfect! Excellent location~within walking distance to great little shops, short drive to the national park. Very helpful staff, decorated very nicely, loved the fireplace! Only negatives were the rough bath towels, the cheap toilet paper and the pull out couch's mattress. Luckily we didn't need it. Would definately recommend this place!

Convenient location and friendly staff

Overall a very nice convenient resort to stay in while visiting downtown Gatlinburg. Furnishings were a little dated but I think they are scheduled to be updated in early 2013. Easy access to the main strip. Parking is great and the staff is very helpful.

Great Accommodation

Only stayed for one night but the apartment we stayed in had everything you could want. The complex is a short walk away from the centre where there is lots to see and do. The only thing on which my party of 5 agreed was that the pillows were small and quite hard.

Excellent Location and Great Staff

You won't find a better place to stay in Gatlinburg. From the fully-equipped kitchen and in-room washer and dryer to the close proximity to all attractions.

clean with great beds

we really enjoyed our stay. we will be back again.

Great Location

The room furnishings were in poor condition. Sleeper Sofa/Couch was broken down and fabric was ripped/patched. Matress in bedroom was "Well Used" and had many soft broken down spots. Guests are asked to participate in a Vaction Club Sales presentation that is not always welcome since so many people have lost a fortune in Timeshares and Vaction Ownership. I love the convenient location, off the main drag, but still very close.