South Beach ResortRental Guest Reviews

Very peaceful

I must say that my overall experience staying at one of these resorts was calming and peaceful (courtyard view). Lou @ the front desk was very knowledgeable and answered all questions. Rooms were clean and well stocked (kitchenette) with necessary utensils

Phenomenal customer service

Staff was incredibly friendly and the room was much more than I expected. I will definitely be looking into similar accommodations in the future.

Wonderful Resort!

Everything about this resort is great! The rooms are large and comfortable, with great amenities. The resort is conveniently located right across the street from the beach and about a mile from the airport. Overall, a wonderful and relaxing place for a vacation.

Comfortable bed

The colorful rooms the open concept makes for a great stay.We have stayed there in the past and will be happy to stay again.I would love to know when the time available for points use is the best.We always live to come to the beach and play golf and vacation

South Beach Resort

The employees were very friendly and did their jobs well! We felt very comfortable staying here!

Great Resort

My wife and I really enjoyed taking our two little ones to stay at this resort. Very quiet atmosphere and relaxed feel was just what we were looking for.

Vacation

I wish that the new pool was open. The website showed it would be done by April 1st, it was not. I wish there was a hot tub at Lagoon pool, the website shows a large hot tub but it was not.

Would like to see more cleanliness and focus

There was major construction outside of our villa starting at 9am every morning. The pool bar closed way too early because it's not technically in prime time. 7pm was too early when it was in the 80's

friendly staff and guests

The staff went out of their way to make sure our stay was great. One member downloaded Uber app for us and showed us how easy it is to use, another arranged free shuttle to the beach and paid shuttle to the airport, the pool bartenders were super friendly and enjoyable to spend time with. We were really surprised at how friendly the other guests were. It was like one big family. Great vacation!

Construction was very disruptive

We were put in a room right next to construction and were not told that was the case, or given an option to move. Construction was early to start at 6:45am and so loud, we couldn't even be out on the balcony. We also had the spa tub motor start buzzing at midnight, and had to call the service guy to come and fix it, only to get woken up at 6:45 from construction. We also requested extra pillows at 4:00 in the afternoon, and they staff delivered them to us at 10pm, again waking us up, and not surprisingly getting woken up again at 6:45am. After 2 nights of NO sleep, we requested to be moved, which they did. We did not get compensated in any way, and the customer service person at the desk was very disinterested in our complaints. I expected to at least be told about the construction, but they chose to not mention this as we checked in. Very disappointed in this stay. We will likely not stay at this resort again, and we travel to Myrtle Beach often. Very unfortunate.