South Beach ResortRental Guest Reviews

very relaxing

Enjoyed are stay, looking forward to coming again. The staff provided us with everything we needed, even upgraded are room upon are request. We were able to have several meals in the room so we did not have to go out every meal. The room was very spacious and comfortable.

Disgusted with staff and room

We own at south beach and were not pleased with our last stay. Found out they booked a studio instead of the one bedroom we booked (traveling with an infant and needed the extra room!). After talking to multiple staff members, including corporate level, I was told for an extra $200 we could get a 2 bedroom. As it was, we own and were unable to use points to book because they block off so many rooms for rentals, etc. so we had already paid cash on top of our monthly mortgage payment. When asked if they could do anything, I was told a flat no. They didn't offer to lower the price of the room, to gift us a dinner, nothing. On top of that, the last night the people above us decided a dance party til 6am with music blaring and banging was appropriate. On check out, we had to bring up the disgust of our stay, the girl at the desk was rude and overall this Is not what I expected from a place I pay to belong!!! Not to mention the lady practicley following us out the door because we didn't want the "free" $20 gift card to listen to them try to sell something to us for "1 hour." She was pushy and rude. The resort itself is beautiful and clean, but this stay did make me wish I didn't purchase a timeshare here!

Don't Hesitate

I read mixed reviews and stepped out on faith to try this place out. My wife joined me in the trip and we were amazed at the facilities. The staff was wonderful and outgoing. I will vacation here in the future with my entire family. We has the two bedroom villa and completely amazing. We only stayed on night, but we hated to leave. True a very nice place. we rate it a 9/10 only because we were close to the air port and could hear the planes coming and going, but it wasn't a big deal because I saw the airport location before I booked. Can't wait to return with my kids.

Great service and beautiful facilities!

Very fun experience. We enjoyed everything about the resort.

Everything was good

We enjoyed our stay here and will return when we come back to the beach.

Nice Resort! Very noisy due to Airport and Room could have been cleaner!

Resort was great nice amenities only problem was room could have been cleaner when we arrived we found a pair of dirty sneakers in the closet we thought someone was in the room looked around no one called front desk to advised them. They sent someone up after an hour to get them i tried not to upset our vacation so didn't even bother to complain even though we wasted an hour waiting for them to come and remove the filthy sneakers from out of our room also I found makeup on the sheets and the furniture. Besides all that didn't let any of this ruin our vacation due to haven't been on vacation in 2 yrs. We enjoyed the pools and lazy river didn't let the noise from the airplane bother us. Overall nice resort they just need help with housekeeping. Guest shouldn't have to worry about the cleanliness of there room had to clean my own room and wash the linen only downfall!

great long weekend

Very nice resort, well landscaped and very well kept. Rooms and pool areas very clean. Enjoyed all the pools. The beach is right across the street and took the shuttle each time. The beach pool area beautiful view of the beach. The airport planes are few but the helicopters are every few minutes. Request a room in one of the complexes near the lagoon ,bar pool. Couldn't see or hear them at that pool. Enjoyed the DJ one afternoon at the pool. What a hot tub. Never been in one that large. Liked having to have a room key to get into all pool areas and resort. Will be back again.

Nice room, poor location

Not the resort experience I expected. The best part was the room itself. It was a nice suite with plenty of room. The swimming pools were nice as well. After a long drive and getting checked in we left the front desk and were quickly escorted to the timeshare desk. Not a pleasant start to a vacation. One should be able to settle in and have an opportunity to decompress before being assaulted by a gung ho salesperson. The timeshare business should not be such a hard sell. They should provide a brochure for one to look over first at our leisure and provide an experience and atmosphere that would entice prospective buyers/investors. Next we were sent to our building, unloaded a proceeded to the elevator that we found was broken. I called the front desk from there and was told they would have someone right over. during the 30 minute wait, in which nobody showed up to fix the problem, we encountered a staff member who stated that the elevator had not been working most of the day. So we loaded up and went back to the front desk and requested another room or a refund. After a while we were sent to a different building and put on the first floor. After unloading again and getting settled in the room we headed out to the pool to relax. Out the front door we discovered that we were put right in front of the garbage drop. Also there was no view from the front of the room and the view out the back was to a courtyard. It felt like being at an apartment complex not a beach resort. The resort sits across the 4 lane road to the beach and across the other side of the property and another 4 lane is the area airport along with the local helicopter tour business. So needless to say there was always something flying over. The resort also lacks a restaurant and the poolside cabana/bar closes at 8pm. This was quite unusual for a resort. On one hand the room was a nice large suite but for the amount I paid which was quite high the overall value was very disappointing. Also as a longtime priority club member I did not receive the complementary benefits such as the paper or extended checkout. The staff was adamant about the 10am checkout time.

Nice place to stay !

the resort is very nice, well maintained, clean and staff is friendly. I stayed in a two bedroom suite. Just be aware there is no maid service in the room i had so we had to wash our towels and make our beds. For the money i would have liked a maid a few times. Shuttle to beach was great. If i were to go back to Myrtle Beach I think I would stay there again.

Great surprise.

Although HI is my favorite brand, I wasn't familiar with the Vacation Club. We ended up at Myrtle Beach - South by accident when the hotel we had reserved turned out to be, let's just say 'less than we had expected'. All I knew at the time I was desperately looking for an alternative was that Myrtle Beach - South was right next door, actually it was across the street. We walked into the room and found ourselves in a two bedroom apartment. I was with my son, his girlfriend and three of my grandchildren. It was so relaxing to be able to spend time with family yet not feel like we were crammed into a hotel room. I never would have thought that we would use the kitchen since eating out is a big part of being on vacation, but even when we ordered pizza to be delivered it was nice to have a place to serve from, plates and forks to eat with and a table to sit at. When we were done eating we had a garbage chute right down from our 'apartment'. It was great! Loved it!