Villages Resort at Lake PalestineRental Guest Reviews

Worst hotel/resort experience

Accommodations were run down. Unit in bad need of repairs and should not have been rented out to anyone especially at resort pricing. Pictures posted about room did not reflect the type of room rented to us - deceptive advertising.

Wonderful private villa

Was surprised when we arrived and it was more of a cabin than a hotel, loved it. I loved the four pools, great for the kiddos. The water park was closed Monday and Tuesday, so we decided to stay an extra night and went to water park Wednesday. So glad we did, will definitely come again.

Best room I've ever stayed in! Hands down

Went for our 3 year anniversary and it was awesome. We originally were going to go to new Orleans, but had to take the kiddos with us. Thus - we decided here, because whether it's just adults, or you're taking a family vacation with kids, there's plenty of things to do for everyone. Also, bring your own food if you want to save a little money and cook in the hotel for a nice home feel, or there's plenty of food options at the resort. The suites are amazing, bigger than an apartment, and clean. The decor makes you feel like you walked into your new home. Dont even get me started on the jacuzzi tub! Hands down, this is the place to go for your vacation!

Family vacation

Very good resort has a marina ,water park,restaurant every thing you need

Great family friendly hotel

We took our kids ages 5, 4, 2 and they had a great time at the kiddie pool. The water park was fantastic, a little crowded the first day (wednesday) but thursday was great! Overall we had a great time here.

Anniversary/birthday

Very disappointed in this property!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Excellent customer service. Clean rooms and comfortable bed.i

I had a great time at the Beach Resort President Suites. Great staff and clean rooms. Everything was so nice.

Summer experience

Nice place to stay. Fue corto el tiempo que pasamos ahí pero lo disfrutamos mucho

Comfortable stay. Good experience. Family loved it.

The customer service of Katrina was exceptional. She assisted after we encountered a problem with our extra day not being linked to the same room although when I booked it we were told it was. We moved for what was to be our last day to another room (actually a better room) and then added 2 more days. Katrina worked hard to keep us in the same room for all our extra days.

Adrian was the bright star for your hotel

We found the sleeping arrangements to be adequate and we found the difficulties within the staff and The communication between housekeeping and the front desk and security to be non existent. The single bright point in our stay was the very kind considerate and efficient young man Adrian at the front Desk. With all the difficulties we had with our reservations and our key cards he was seemingly the only person who could get the situation taken care of Satisfactorily.