December 25, 2018
I am surprised IHG would have their name associated with this location. I stay at several IHG locations and have never experienced such low quality. I booked the room based upon the reviews and pictures. The pictures were false. I had used my IHG points for this location and this location wasn’t worth the points that I had to use. If I could post pictures it would tell the true story. Would not recommend this location as an IHG member.
December 22, 2018
great property would recommend to friends and family I am looking forward to coming back in the summer to enjoy the lake and the pools
December 23, 2018
Good place to stay in the Tyler area
Spent two nights at the hotel - it appears to be a co-branded property with a timeshare resort. Basically a large property with many lowrise apartment style buildings, a water park and a marina. Great for a family vacation, but in the winter time there's not really a lot of things going on.
December 1, 2018
We stayed on a Friday night and left Saturday morning. We booked a two room suite and it was fantastic. There was a private balcony that had a great view. The reason for our stay was to celebrate Christmas with family in the area, and I was surprised with the amount of room in the suite. All 6 of us were able to be in large room, while other locations in the area would not accommodate such a large group without purchasing several rooms.
November 25, 2018
Nice quiet place for a getaway
The hotel was great and the amenities were even better. We will be back.
November 18, 2018
Holiday Inn /Water Park
Rooms were great. Nice kitchen and view. Everything was great except the water park water was way too cold. Hotel should consider selling a half day pass since it was too cold to stay all day.
Serious Business Traveler
November 25, 2018
First time having a bad holiday inn resort experience. Check in was at 4 room wasn't ready until 7pm, yes 7pm. The staff moved us into a three story building when we booked a bungalow..... promised a 50 dollar room credit, never received it. Terrible customer service. The grounds are very dated and they try to push a time share style buy in all the time you are there, annoying!! Stay away.
November 22, 2018
Great family fun
We had a wonderful Thanksgiving Day with kids and grandkids. Looking forward to the next visit there. Perfect weather and beautiful fall color.
November 23, 2018
Country Style Retreat
There have been many improvements to this resort over the past year, including internet and staff. For a retreat in the country, I wish there were more hiking trails and nature activities. There is now wifi throughout the resort.
November 20, 2018
The 2 bedroom had plenty of room for 4 adults and a child. The bathroom was very spacious. The activities at the resort were great.