November 25, 2018
First time having a bad holiday inn resort experience. Check in was at 4 room wasn't ready until 7pm, yes 7pm. The staff moved us into a three story building when we booked a bungalow..... promised a 50 dollar room credit, never received it. Terrible customer service. The grounds are very dated and they try to push a time share style buy in all the time you are there, annoying!! Stay away.
November 22, 2018
Great family fun
We had a wonderful Thanksgiving Day with kids and grandkids. Looking forward to the next visit there. Perfect weather and beautiful fall color.
November 23, 2018
Country Style Retreat
There have been many improvements to this resort over the past year, including internet and staff. For a retreat in the country, I wish there were more hiking trails and nature activities. There is now wifi throughout the resort.
November 20, 2018
The 2 bedroom had plenty of room for 4 adults and a child. The bathroom was very spacious. The activities at the resort were great.
November 12, 2018
we had a one-night stay. Arrived late on a rainy day and it rained throughout our stay. Unfortunately, I had to book this way ahead and there was no escape from that, other than to cancel it. Having said that, the Presidential Suites are nice, spacious, fully equipped for a long stay and have a beautiful view of Lake Palestine, besides being next to the Marina. On a good day, if you are the lake recreation type person, this is the place to be for a reasonable price. Just come here with a book and a life vest and relax.
November 11, 2018
Unexpected Holiday Inn on the Lake
My wife and I were attending a conference at Pine Cove Christian Camp near Tyler, TX. Upon arrival we found out that our rooms were actually at the Holiday Inn Club Vacation just down the road. We were unexpectedly surprised! Perfectly located on the lake and near Pine Cove. Miniature golf, swimming pool, hot tub and much more already included in the cost. There is also an indoor water park available with discounted tickets. Plenty of walking space. Rooms are spacious, especially the multi-bedroom lodges. Spire Elite benefits were eventually received (although I expected a few more perks). Looking forward to bringing my family back for a full weekend!
November 11, 2018
Love the waterpark, room could improve
First off, over all excellent overall experience. The negatives will probably seem like I'm being picky. The kids loved the waterpark! It was 45 degrees Fahrenheit outside, but they kept it at a nice 75 inside the waterpark. Lots of water activities to keep the kids occupied for gours. There are also a lot of other activities: basketball, tennis, horse riding, swimming, paddle boating, fishing, golf, mini golf, movie theater, karaoke, pool, board games, and an arcade. On site dining is kind of limited. They have pizza, subway, and a harbor grille that is more like a small diner. The nearby city of Tyler has more and better options. The staff was very nice and fun loving. They seem to like their customers and their coworkers. The room was nice, but there were 2 issues. The nice big jet tub only had half of the jets working. The televisions had the capability to access netflix and amazon, but for some reason they were disabled. Otherwise, the room had all the amenities of home.
November 5, 2018
Cute place, great experience
This was a nice, cozy place to stay. I only wish we would've had more time to explore the resort amenities more!
November 4, 2018
I was not impressed with the property. It was rundown and not to our standards.
October 27, 2018
Pool and water park
Management should have turned the heat on in the pools and water park even the staff had coats on