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Williamsburg ResortRental Guest Reviews
4.5/5
(621 reviews)
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Glawson92
January 20, 2025
Beautiful Villa Terrible Hospitality
Well upon arrival, it was a long wait to check in and it was one agent checking in guest, then a second agent came along to check in me and my family. The agent did not greet me as a platinum elite member or anything. I had to ask about the welcome gift, possible upgrades, and what’s in the area and the reason for my visit. It was disappointing. Our Villa was beautiful, the twin size beds are truly twin sizes so if you’re expecting XL Twin or Doubles do not! After ordering food and trying to relax it was a family upstairs from our room making so much noise!!! It sound like they were coming through the ceiling, called the front desk made multiple complaints but since it wasn’t “10 pm” we had to kinda deal with it. Saved by Grace we had a family emergency and had to check out immediately. Not even at the property for 4 hours and we were quick to leave. Probably will never visit this property ever again!
Charlie
Great location and spacious kitchen rooms
Room and location are great; customer service needs some improvements while food and the restaurant need some significant improvements. Overall, we enjoyed our stay, but we were disappointed with the food and the cleanliness of the cafeteria.
Zimbo
Room was amazing
Great room layout and the family had a great experience. Location is away from major attractions but is still easy to get to every thing and able to use as a central hub for our stay and made it a great vacation
Judy
Space
Great place to stay and relax. Having been coming to this facility for the last 5 years. Always try to stay at a holiday inn. The people were so kind, helpful and accommodating. Location is out of the way but it still within a short distance to many activities in the city and restaurants. A lot of activities within the facility to do. Swimming, Bowling, miniature gulf art and crafts et.
T-rock
Excellent stay
This is a wonderful place to stay and enjoy yourself. Staff were so friendly and wonderful people plus the villa was very clean and magnificent. You're surrounded by a lot of activities to do and places to visit for to enjoy your stay
Niky
Family Staycation
I brought my kids and nieces here to have a little mini vacation since they were out of school and I was off work. They enjoyed all of the amenities. Our room was spacious and met all of our needs. Will definitely be back.
Holly
Quiet and Relaxing
We wanted the comforts of home while away and we couldn't have chosen a better hotel for our stay. Our villa was lovely and CLEAN. It allowed us to cook our own meals and do laundry if we so chose. The staff was very friendly, and the grounds and villa were beautiful. They have several pools, a clubhouse, games and plenty of activities to keep you busy within the resort the entire time of your stay- but also provide a vast list of local attractions as well. We did a mixture of both and had a truly wonderful time.
Shari
Excellent stay
I was very impressed by our stay. Highly recommended it and wish we were able to stay longer.
Evalee
Spacious and comfortable stay with lots of amenities
The unit is big. The amenities are nice. Swimming pool is nice. The classes offered were interesting. The unit is big. The amenities are nice. Swimming pool is nice. The classes offered were interesting.
Trish
Clean and comfortable room
Loved this property. Set in a beautiful tree covered land. Wish they had a restaurant that stayed open later