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cape canaveral resort
Cape Canaveral Beach ResortRental Guest Reviews
4.0/5
(1,434 reviews)
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Dot59
March 7, 2017
Customer Service
We are platinum members of IHG and as such, we do expect to get a little better service than we received at this resort. I called ahead of time and told the front desk person the time I would be arriving since it was later than we expected due to shuttle service. When we arrived at a little after 8pm we were told we would have to wait until the manager came back to the desk to get the room we had requested. We went to eat dinner at their restaurant and came back to the desk and no one seemed to know anything about our room. The girl we originally spoke to finally came back and gave us the key. They never greeted us as platinum members and were not informative at all. We got to our room to find that we had a room with 2 twin beds which I have never had before, we had requested a king bed. They were also very uncomfortable. The rooms are dated and ceiling fans look like they have had water damage. The only good part of the resort was the pool area but, since weather was not good we were not able to take advantage of this much.
No, I do not recommend this property.
You can call me Al
March 6, 2017
March vacation with kids
March vacation. I accidentally completed a section of the survey and was unable to return to it to make the necessary changes. Overall the staff were helpful and friendly and actually appeared to enjoy their jobs. We stayed in one of the two bedroom villas which were clean and well stocked with towels and toilet paper. The Villa was close to the beach and a tram's ride to the pool and other amenities. We personally used the beach, waterslide, pool, kids play area, golf, tiki bar and restaurant. When we arrived at the Villa we found one of the toilets are plugged we called the staff and they sent a repair man to the room immediately. This turned out to be one of our best vacations in cocoa Beach. The staff did a great job.
Yes, I recommend this property.
Shan
March 6, 2017
Perfect for families
Loved the pool area. Plenty of chairs and activities for the kids. Staff very accommodating.
Yes, I recommend this property.
rachee
March 7, 2017
fun trip
This was a very clean, well-kept resort it had many amenities and was very beautiful. I loved the lazy river and mini golf, it was a very fun stay and I can't wait to do more of it
Yes, I recommend this property.
bear132
March 6, 2017
Great beach hotel
Love this hotel! Have stayed her a number of times. My favorite rooms are the 2 bed oceanfront rooms! Love falling asleep to the ocean waves and waking up to the sunrise. The gym is awesome, the best hotel gym I've been in- many free weights and benches, cable machine, multiple other machines and cardio machines. I prefer to run on the beach vs a treadmill. Also has a sauna. The pool area is excellent for families of all ages! You can watch the cruise ships leave the port in the afternoon and return in the early morning hours. Highly recommend this hotel.
Yes, I recommend this property.
Sonyia49
February 26, 2017
Come back every year
I've been staying at this resort once a year for 10 years now, even before it became Holiday Inn Club Vacation and I will continue to return. I love the atmosphere, pool, tiki bar, rooms, cleanliness, I guess pretty much everything. The only change that I don't care for since the new management took over is that to pick up your parking pass you have to go over to a desk where they, very persistently, try to get you to book a tour (sales pitch). I don't enjoy having my vacation time hijacked. Still, I love the place and will continue to go.
Yes, I recommend this property.
Pval
February 26, 2017
Great experience
Great, comfortable, secure, friendly, walk to beach
Yes, I recommend this property.
Niko123
March 5, 2017
Great room!
Great size room for the price! The restaurant staff was fabulous! Not as friendly at the front desk.
Yes, I recommend this property.
dg987
February 25, 2017
Pre-cruise sleepover
Wonderful suite with plenty of room for 4 adults. Wish we had more time to appreciate the many activities the resort offered. One recommendation would be to find somewhere else to eat.
Yes, I recommend this property.
G-ma
February 26, 2017
Fun weekend stay with grandchild
Our 6 year old granddaughter was thrilled with the miniature water park at this hotel. She was also quite excited about the movie theater, indoor play yard and the beach and boardwalk. She said one of the waiters was "the best waiter in the whole world". We were thrilled to have a 2 bedroom/2bath suite for her, her parents and us. There was a decent full sized kitchen too. We also enjoyed having the restaurant and bar on location and we took advantage of them. The free parking and resort shuttle were also appreciated. Our stay was enjoyable and care free!