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cape canaveral resort

Cape Canaveral Beach ResortRental Guest Reviews

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4.0/5 

(1,264 reviews) 

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Sam3

March 28, 2021

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Florida2021

Building 3 - gate to walkway locked after 3-4:00 pool party; frustrating; cleanliness of main pool bathrooms was poor; not extra items such as toilet paper, paper towels, no hand towels for the 2nd year in a row; room service to bring these items was great one time and very poor the next time.

Yes, I recommend this property.

Phoenix

March 27, 2021

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Good. Could be better.

Good hotel - poor customer service. Under staffed and very slow.

Yes, I recommend this property.

Bravo

March 24, 2021

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The staff at the front desk is terrible

The slide didn’t work. The lazy river didn’t work. We finally got our notice to check in at 4:30. Check in is advertised at 4.

No, I do not recommend this property.

Cookie

March 24, 2021

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Great family hotel!

Wonderful place to stay on a recent trip to take our grandson to Kennedy Space Center. Enjoyed miniature golf and the lazy River. This is a great place to stay for family with multi generations

Yes, I recommend this property.

Employees

March 21, 2021

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Local Vacation

If you are looking for a place that has everything you need, this is your spot.

Yes, I recommend this property.

Jrob

March 22, 2021

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Thought this was a beach property

The IHG website shows this as a beach property. We were no where close to a beach. Our room didn't even have a viewable window to anything. Very, very disappointed in this property. Felt like we were on an industrial compound, not a beach resort. This was a waste of 35,000 earned priority points.

No, I do not recommend this property.

Maegan

March 14, 2021

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Nothing fun is open.

So I specifically have a screenshot asking the online representative of the kids area is open, they said yes. Arcade- closed. Playgrounds- close. Outdoor play- closed. Water slide- CLOSED!! When I told the front desk about the miscommunication they literally laughed. We traveled to a local arcade and bowling alley. Which I highly recommend.

No, I do not recommend this property.

LivG

March 18, 2021

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Great location and rooms, customer service and food lacking.

Had an issue with my reservation. Was told a rate which I agreed upon at check in. At check out was told I owed $78 more which I did not agree with and was told other wise the previous day. Was told management would reach out, they never did and the $78 was charged to my card without my authorization. Still waiting for management to contact me. Restaurant wasn’t the best. Super limited options, especially breakfast. Mediocre at best

No, I do not recommend this property.

Alva Family of 4

March 15, 2021

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Late check in was Disappointing

I booked this stay last minute to end a vacation nearby when we found out friends were staying here. The actual check in process was very smooth. I was sent with my keys to enjoy the resort but without a room number. No big deal, I expected the room to be ready around 3:00. At 5:15 we still did not have a room. I began calling for assistance at 4:00 but no one would provide me a room number. I expressed I was frustrated but there was no assistance to get me into a room. The room was beautiful and so was the resort. I was looking for a place to vacation on the East coast. Not sure I have found it.

Yes, I recommend this property.

Jackie

March 6, 2021

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Check in process

The check in process took over an hour . We had to sit in our car for over an hour, was very uncomfortable and frustrating.

Yes, I recommend this property.