Cape Canaveral Beach ResortRental Guest Reviews

Local Vacation

If you are looking for a place that has everything you need, this is your spot.

Thought this was a beach property

The IHG website shows this as a beach property. We were no where close to a beach. Our room didn't even have a viewable window to anything. Very, very disappointed in this property. Felt like we were on an industrial compound, not a beach resort. This was a waste of 35,000 earned priority points.

Nothing fun is open.

So I specifically have a screenshot asking the online representative of the kids area is open, they said yes. Arcade- closed. Playgrounds- close. Outdoor play- closed. Water slide- CLOSED!! When I told the front desk about the miscommunication they literally laughed. We traveled to a local arcade and bowling alley. Which I highly recommend.

Great location and rooms, customer service and food lacking.

Had an issue with my reservation. Was told a rate which I agreed upon at check in. At check out was told I owed $78 more which I did not agree with and was told other wise the previous day. Was told management would reach out, they never did and the $78 was charged to my card without my authorization. Still waiting for management to contact me. Restaurant wasn’t the best. Super limited options, especially breakfast. Mediocre at best

Late check in was Disappointing

I booked this stay last minute to end a vacation nearby when we found out friends were staying here. The actual check in process was very smooth. I was sent with my keys to enjoy the resort but without a room number. No big deal, I expected the room to be ready around 3:00. At 5:15 we still did not have a room. I began calling for assistance at 4:00 but no one would provide me a room number. I expressed I was frustrated but there was no assistance to get me into a room. The room was beautiful and so was the resort. I was looking for a place to vacation on the East coast. Not sure I have found it.

Check in process

The check in process took over an hour . We had to sit in our car for over an hour, was very uncomfortable and frustrating.

No reward in using reward points to book

Small, dark room with only a door and small window with a parking garage view. Except the room above, our room was the furthest you can get from the beach. No incentive to return.

Family getaway

The staff made us feel welcome even though the slide was not open.

nice room, but kids pool was closed

I was disappointed that the kids pool play area and slide was closed the whole day I was there. After seeing the pictures at check in my girls were so excited, and were so upset when we were there and it was closed. Our suite was large with two bedrooms and very clean.

Nice room but very noisy neighbors

Nice room and nice hotel. Slide and lazy river were closed. Very noisy neighbors with screaming child at night ...every night at 3:00am