June 3, 2021
Hope you don't have a problem that needs solved
A/C went down in my daughter's took hours to get portable ac in the room. They didn't even stay to see if the units worked which, they did not. Then there was NO one left onsite but 1 security guard....at midnight. He had them running around trying to find an open room and couldn't even give them a key..... the only compensation....late checkout.... it's not about if there is a problem it's about how you solve it and they failed miserably. We'll stay somewhere else next time.
May 26, 2021
Did not like the club experience. Room was ok. Staff seemed to be non helpful.
May 24, 2021
Comfortable bed and great pool area
Stay was great with the exception of extremely rude staff members when going to the front desk and the IHG staff at the hotel was extremely rude when they were told no we did not want to attend their marketing event to get us to purchase into their time share, etc. Security was very nice and polite. The band police at the pool was uncalled for considering the money we paid to stay there and whatever you do, don't lose that band. They will tell you it is fine to come get another one but you are given the third degree over it. Restaurant is not open long enough to accommodate. Rooms we stayed in were beautiful and set up very nice. Overall good stay if staff were nicer stay would have been excellent.
May 25, 2021
Nice rooms ours had a kitchenette, beach access, nice pool/bar area
May 16, 2021
Great family resort
This resort has everything you could want, very comfortable beds and pillows, an amazing pool with a lazy river and a giant slide, the food at the tiki bar was amazing (especially the coconut shrimp) we had a few minor problems but maintenance was sent right away and he quickly solved our issues, kind of a long walk to the beach but I think that's typical for cocoa beach
May 22, 2021
Another amazing IHG resort.
This is my family’s 4th IHG resort we have stayed at. They have all been just hands down amazing vacations. Food and drinks are always delicious, staff has been shining examples of proper hospitality industry employees and last but not least the rooms and resorts have been awesome for family or adults only vacations. My family and I can’t wait to decide on our next destination. Thank you IHG.
May 20, 2021
Even though the weather was windy and the seas were rough and lots of seaweed, the pool was wonderful and very relaxing!
May 13, 2021
Very nice location staff was great. The only down fall is that when in the rooms you could hear everything the neighboring rooms where saying and doing.
May 20, 2021
I love this resort. The view is beautiful and the resort has great amenities.
May 17, 2021
Excellent location. Great activities even with considering Covid