July 19, 2020
I stay in the hotel the dryer was making a lot noises, the pool hot tub was green it was disgusting. The bathroom it smell bad . I found a lot coaches. The customer service change me 3 time in my card. I call for the mangers none call me . What kind of manager don't call back.
July 12, 2020
Great place to relax and unwind
David Walley's Resort is a one of a kind place to view majestic mountains, open fields, bask in the sun and enjoy mother natures hot spring spas. The food at the restaurant is second to none. You can feel your stress leave your body once on site. Your are near the town of Minden and Genoa which are also great spots to visit. If you feel the need to hike there is a great trail to do so. The views are amazing anytime of year and this is truly a one of a kind resort.
July 10, 2020
We were very disappointed that we drove 400 miles to find out the Hot Springs were closed. We had heard so much about them but come to find out when we arrived they were not opened.
July 3, 2020
this is a beautiful facility but they don't offer anything to do while at the facility. It is almost sinful to waist such a beautiful place just to lay your head down
Woodstock - the bird!
June 16, 2020
Being a native Reno-ite have ridden past numerous times. Always wanted to get away and stay at this HISTORICAL place of significance. Groupon had offers and were very inviting. Upon check in lady was VERY! helpful to get an excellent located room. Later shift staff was always greeting and smiling! Only call was for pilot light of fireplace and handled very quickly! Our room was FABULOUS!!! We are well aware of changes and closures. Market was low on supplies, no worries. Spa, hot tubs were closed but we’ll make another stay to enjoy that and the pool. Restaurant had just opened and staff was eager to work and please! Food was very enjoyable! Karen for breakfast and lunch was so pleasant to converse with! Mark for dinner was equally as well! Felt bad for him to be only server and trying to handle ALL the new guidelines. He did OUTSTANDING! Quiet! Relaxing! Great location! We LOVED our stay and will RETURN!
June 15, 2020
Accommodating staff and great customer service
The staff and GM why above and beyond to ensure that our family had an enjoyable stay. The creative thinking and problem solving enabled their customer service to accel. Thank you very much.
June 14, 2020
Great service but food was not good.
The rooms are nice, Coffee in rooms were said to be awful. Rooms were quiet. Complaint was dark long hair in bathrooms.
March 12, 2020
The hot springs and pool are very comfortable with long hours and clean locker rooms for changing.
March 12, 2020
Nice place to stay, quiet but close to a city center.
March 9, 2020
Pools are extra
I booked our small family stay on the David Walley website, through the IHG portal. Nowhere did it ever mention that my non refundable, non peak, one night stay did not include the cost of entry into the pool and hot tubs (spa) area. As we have young children this did not work at all for us to pay an extra $50pp, per day, to use the pool for only an hour at a time. If you want to spend $300-500 day to use the pool as a family of four, this is the place for you. Otherwise there are much better options for families out there. Very nice and relaxing place otherwise, that seems to be mostly time shares, used by older folks.