July 19, 2021
The conditions of the pools and the jacuzzi's are horrible. Get rid of the mosquitoes in the bushes. Too Many mosquitoes!!
July 12, 2021
We celebrated our wedding anniversary by staying at one of favorite locations. We enjoyed some pool time, had a great dinner and relaxed in a naturally heated hot tub. The amenities and location make this place a perfect area to unwind. You are close to a unique little town with an old saloon and restaurants. There are parks and walking trails all around and you have a stunning view of the Sierras.
July 8, 2021
Comfortable and peaceful
This hotel is located in a beautiful, quiet and peaceful area, away from the cities. The rooms are nice condo like rooms, but a little outdated and needs a bathroom and kitchen remodel, but other than that… Beautiful and comfortable! I would stay there again when traveling to Lake Tahoe. I loved being away from the touristy town and the drive to and from was short and beautiful through the mountains.
July 2, 2021
Average Hotel for a family stay. Pricing above average for the amenities.
July 3, 2021
Resort is located in a beautiful area, nice views. First time traveling out west so I wasn't sure where to book our stay, I would of preferred to stay closer to Lake Tahoe.
June 22, 2021
Nothing as it should be
From start to finish our stay was problematic. Dirty room (We were even asked to make the beds ourselves when I called to say the room hadn’t been turned over - there were no sheets, just trash dirty dishes in the sink, dirty bathroom), they had locked up amenities like the pool before they were supposed to be closed. Few solutions from staff. No one appeared to be in charge even when confirmed they were the managers, they’d say they had to consult with others.
June 28, 2021
Nice room but not great experience
The room was great. Comfortable and clean. The property is beautiful. My issue came with the staff. I arrived early and asked for early check-in, the lady at the front desk told me she would call when the room was ready. I never received a call… so came back at check in time. It wouldn’t be an issue, but I was just waiting around…Next, I reserved a room with a king bed and was put in a room with a Queen bed. The last problem came when the key would not work, just frustrating after waiting around for what seemed like forever to get into the correct room. The lady at the desk was not very friendly.
June 20, 2021
The primary evening in Building A, we were able to hear a dog barking all night (which appeared to be locked in a bathroom or abandoned overnight), housekeeping never showed up to our room to turn it over.
June 18, 2021
Great however it should of been more clear on website that the hot springs were $55 per person more..we were looking forward to trying them out but was not expecting an extra $110 Very sad about that
June 15, 2021
Poor Room quality and no room service
Was here earlier in the year and our experience was fantastic; came back early June this year and the experience was highly dissatisfying. We found a spider on the wall, spider webs on the balcony, room size was tiny, kitchen outdated and bathroom was disgusting specially the floors. The shower was clogged. My advise is to book the updated wings, and avoid the main building altogether.