Desert Club ResortRental Guest Reviews

Awesome resort

Amazing resort with very nice rooms. The pool is heated and the hot tub is very nice.

Horrible hotel with poor service

I checked in at the hotel around 10:00 PM. Then I found the heater in the room is out of work. Then I called the customer service. During the waiting time for the maintenance, the alarm was ringing, which scared me a lot because that is 12:00 AM. Then the maintenance told me the water heater is shut down, I must change a room. That is 1:00 AM and I am super tired. So I just went to the new room and had a shower. Before I fall asleep, I have complained about this to the IHG rewards club. On the second day morning, I received an email which basically just say 'sorry' to me. I also received two calls on the day I checked out and the day after that at 7:50 AM and 7:30 AM. However, that is my sleep time so I missed the calls. And then, I have heard nothing about my complaint. Maybe they just sleep on it.

Extremely comfortable and amazing service

Very comfortable and homey, excellent amenities, and the most friendly and helpful staff. I definitely recommend staying here!

位置不错

总体不错，但是上午的穿梭巴士还不够多，建议增加到主要区域的巴士次数

性价比超高的酒店

宽敞的空间，很好的前台服务员，比较好的酒店设施，下次一定会再去的

Great Hotel for A Family in Las Vegas

We stayed here in May of last year for the last leg of a family road trip. This hotel was perfect for a stay with our 3-year old. There are numerous pools, which was great because the one by our villa was under renovation, so we just walked a ways to another. There's a clubhouse where we went to play and could have done some organized activities. The rate was very reasonable for a one-bedroom with full kitchen. The information was there for buying into the timeshare, but it was not a persistent, hard sell. I'm so glad that IHG allows non-timeshare guests access to the same amenities. We'll be back to other Holiday Inn Vacation Club resorts!

Beautiful property

Friendly staff. Beautiful room, like a small apartment. Close to the strip. Quiet property.

物超所值

設備服務一流，地點適中，適合全家旅遊，一定會再回來

Amazing place

We love staying at this hotel. The beds are amazing, the rooms and property are clean and welcoming. The pools and arcade and great!!!!

Bring your own toiletries and transportation.

Starting at check-in I found out that the hotel does NOT have a shuttle to the airport even though the app says they do. Then when I got to the room there was no soap or shampoo, no big deal so I went out and bought it then the next day housekeeping had put soap and shampoo in the room. Great rooms at reasonable rates, just a couple things aren't up to Holiday Inn standards.