Desert Club ResortRental Guest Reviews

comfortable and felt like home

we felt welcomed and we could get answers or help from front desk at any time. Shuttle buses were very convenient and drivers were knowledgeable and pleasant. Would be nice to get shuttle bus to and from airport.

Perfect Stay Spacious Rooms

This resort is conveniently located to many Vegas attractions. The spacious rooms are clean and passed a germophobics inspection. Parking is great and secure. The bar

Average stay with challenges, but good resolution.

Average stay, well equipped rooms but no elevators and had to carry luggage up and down 3 flights of stairs. It would have been nice to have a variety of softer pillows, and the towels were hard and old. There was quite a bit of construction going on so Thursday morning and afternoon was a little loud. Otherwise, the room had a nice floor plan. Making reservations was challenging as Holiday Inn has independent reservation systems that do not link with each other. Also, their computer system or network seems to go off-line regularly and causes long delays (we waited 30-minutes twice) in the lobby, and communication amongst the staff is non-existent due to either poorly written notes or the mere fact that staff doesn’t take time to read notes entered in the system. It was, however, nice to be hosted at a site just off the strip as we were able to avoid heavy traffic and congestion. Lastly, we were asked to rewrite our review as our previous review included language that did not sit well with Holiday Inn Legal. We will likely stay here again with hope this was a one-off experience and our next stay will be a better experience.

When you go to Vegas, you stay here

Sure, there are places to stay all over the Strip. But why stay there when you can get away, yet not be that far away? This is our second stay at the Desert Club Resort. You get a condo-style room with plenty of amenities. This is a definite home-away-from-home. The room is quiet and comfortable with plenty of room the spread out. Plenty of pools to choose from. You don't feel like you have the big city lights of Vegas a couple blocks away. We had a dryer issue and the maintenance staff took care of it almost instantly. Take advantage of your next trip to Vegas and stay here.

Well equipped rooms

Average stay, well equipped rooms but no elevators and carrying luggage up and down 3 flights of stairs was a little dangerous on concrete stairs. It would have been nice to have a variety of softer pillows, and the towels were hard and old. There was quite a bit of construction going on so Thursday morning and afternoon was a little loud.

Great family option

Staff is excellent at this property. Free parking makes it easy to get a car and explore the city. There are activities almost every hour for kids and adults. It feels safe and quiet, but convenient to the Strip.

Mslady

Very clean and the staff was very friendly. The shuttle service could have ran a little more than what they did. Also, wish the stops could go more places on the strip. Overall the price and quality service was good.

Girls trip

I love the service. They are very friendly and when we needed anything brought to the room they came immediately. The location was in the center of everything.

Bad front desk staff and decent room

Front desk staff needs more training. We stayed with friends and were completely embarrassed because the front desk person kept telling us our cards were being declined and then finally realized she was doing something wrong and didn’t apologize. They also send you to another desk to pick up a “parking pass” but try to sell you their vacation club. The actual room and location was good though. I probably wouldn’t stay here again but I would recommend to someone who needed an apartment style hotel.

SEMA must

Absolutly prime location for our trip to SEMA... walking distance to all areas we wanted to visit, the room was beyond what we had expected and services were perfect to allow some relax time during none business hours.