Desert Club ResortRental Guest Reviews

Holiday Inn Club vacations Vegas

Great property with nice amenities and in a great location.

great stay

helpful staff at all levels, in proximity to most places that we visited , including Thomas and Mack, Sands, Expo at Caesars, casinos and restaurants

Home away from home.

Beautiful property (regardless of the renovations). It was just what I expected. Location was close enough to all the things I needed access to (Stores, the Strip

Pleasant Las Vegas stopover.

Inspite of the cold rainy weather, my wife and I will always remember this very enjoyable two days.

Quickest response time EVER

I was very impressed with this hotel. During my stay, and at two separate times, the bathroom in my suite and the indoor jacuzzi at one of the pools had slight malfunctions. Within 5 minutes of reporting these problems, a staff member came and fixed them immediately. I have NEVER seen anyone respond so quickly to any problems.

Great room

Nice , comfy and feel at home experience. Complimentary bottle water would have been awesome.

Blah

Staff was unhelpful and misleading Large complex if don’t have vehicle request not to be in very back Shuttles are offered but very limited Not on strip good 10-15 minute walk

Great off strip property

Highly recommend this property for location and comfort. Stayed in Vegas many times and with costs rising it is refreshing to stay off strip. The resort has free parking and no resort fees. Great pool areas and the in-suite kitchens can save you lots of money. Nice to have coffee and breakfast in my room without breaking the bank. I always stop at a grocery store when I arrive to stock up.

Started off bad

Started off not having our room ready, luckily when we talked to Tiffany and explained we were supposed to be getting married and needed to get ready she got a hold of someone and got us into a room. The front desk staff didn’t seem to concerned.. The next day they charged my wife for breakfast even though that was supposed to be included, I called the front desk and was basically told since she paid cash and didn’t have a receipt it was our problem. We got a call the sales pitch thing that they do and agreed to go. We showed up at our scheduled time and waited 25 minutes just to watch several other people come in and get waited on before us. I’m still not sure what the deal was with that because I left. Wasting 25 minutes of my time on my last day on vacation wasn’t on my agenda. Lastly they don’t offer a shuttle to the airport! I’ve stayed at plenty of holiday inn hotels and was really excited about this one being it was a resort but it ended up being one of my worst stays.

Vegas, just off the strip

We enjoyed the amenities available (pool, fitness room, shuttle). The rooms are spacious and Laundry room was a big plus.