Desert Club ResortRental Guest Reviews

Quickest response time EVER

I was very impressed with this hotel. During my stay, and at two separate times, the bathroom in my suite and the indoor jacuzzi at one of the pools had slight malfunctions. Within 5 minutes of reporting these problems, a staff member came and fixed them immediately. I have NEVER seen anyone respond so quickly to any problems.

Great room

Nice , comfy and feel at home experience. Complimentary bottle water would have been awesome.

Blah

Staff was unhelpful and misleading Large complex if don’t have vehicle request not to be in very back Shuttles are offered but very limited Not on strip good 10-15 minute walk

Great off strip property

Highly recommend this property for location and comfort. Stayed in Vegas many times and with costs rising it is refreshing to stay off strip. The resort has free parking and no resort fees. Great pool areas and the in-suite kitchens can save you lots of money. Nice to have coffee and breakfast in my room without breaking the bank. I always stop at a grocery store when I arrive to stock up.

Started off bad

Started off not having our room ready, luckily when we talked to Tiffany and explained we were supposed to be getting married and needed to get ready she got a hold of someone and got us into a room. The front desk staff didn’t seem to concerned.. The next day they charged my wife for breakfast even though that was supposed to be included, I called the front desk and was basically told since she paid cash and didn’t have a receipt it was our problem. We got a call the sales pitch thing that they do and agreed to go. We showed up at our scheduled time and waited 25 minutes just to watch several other people come in and get waited on before us. I’m still not sure what the deal was with that because I left. Wasting 25 minutes of my time on my last day on vacation wasn’t on my agenda. Lastly they don’t offer a shuttle to the airport! I’ve stayed at plenty of holiday inn hotels and was really excited about this one being it was a resort but it ended up being one of my worst stays.

Vegas, just off the strip

We enjoyed the amenities available (pool, fitness room, shuttle). The rooms are spacious and Laundry room was a big plus.

Nice property

Great alternative to a hotel on strip for a family or group. Ewr were able to relax cook dinner and breakfast and take shuttle to strip. We didn’t use pools it wasn’t warm enough for us. Would recommend.

Great place

Excellent place to stay with family or friends Spacious rooms and private bathroom for 4 guests

Love this place

Everything was above my expectations I really love this place

Rooms comfortable and complete.

All items needed were available, and we were able to get 2 rooms side by side for our family members.