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Desert Club ResortRental Guest Reviews
4.4/5
(2,833 reviews)
Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed at the resort. Write a Review
Bguda44
October 19, 2021
Everything was great
Couldn't ask for a better property. I would recommend this place to all of. My family. It's perfect , close by. The strip and everything . I love it. Yes
Yes, I recommend this property.
Susan80
October 14, 2021
Excellent friendly staff and service
Staff made us feel very welcomed and made staying there very comfortable.
Yes, I recommend this property.
Christina C
October 10, 2021
Quick one night stay
Just needed a room late night for an extended stay in Vegas. I redeemed my annual free night (being an IHG credit card holder). This hotel was available and it worked out okay. The front desk attendant was very helpful in getting me checked-in. Although they had an unusually early checkout of 10:30, they let me stay till 11:30 since I arrived after midnight. Rooms were nothing special though. Didn't have time to use any of the resort's amenities as I checked-in after midnight and left the resort right after checkout. I'd consider staying here again if I could get a good rate as it was a decent location right behind the Strip. But I wouldn't necessarily rush back otherwise.
Yes, I recommend this property.
Frances
October 6, 2021
Big mistake
Because the power was out on returning one evening, (no emergency lights or flashlights provided) my husband hit his toe on bed and had to get removed upon returning home. Management could have cared less for any inconvenience or pain, as well as costs we will have after insurance. We have always loved IHG properties when traveling. This property clearly does not measure up to standards of stay or customer care.
No, I do not recommend this property.
Kells
October 17, 2021
Nice room and ok staff
Stay clear of how the staff handles your reservation (payment, pressure to get a time-share, etc.). Otherwise, the room is wonderful, spacious, home-like, and comfortable. I really like the bathroom, laundry room, fireplace, and layout.
Jackie38
October 16, 2021
Not at all what I expected
Extremely rude customer service, poorly managed facility, long wait times - check in process was ridiculously long, the sales pitch on vacation clubs is not necessary, no one has that kind of time at check in, outlets broken, coffee maker broken, dirty rooms.
Georgia Bulldog
October 16, 2021
Relaxing oasis close to The Strip
Family vacation with 11 total in our party - ages 4 to 67. We had three 2 bedroom units so each family had plenty of privacy. Grounds and rooms were immaculate and clean - housekeeping staff was excellent. Resort restaurant had great food with super service. Close to all the Vegas action, but yet away from it all. Would highly recommend for families who don't want to stay at a casino but still enjoy all Vegas has to offer other than gambling.
Yes, I recommend this property.
Sarah L
October 14, 2021
Great hotel
I stay here every time I come in for business. It makes me feel like I’m at my own apartment! Clean and friendly and comfortable!
Yes, I recommend this property.
Tassia
October 12, 2021
Grt Stay
Had a great time with the family, will be back next yr
Yes, I recommend this property.
Sad Owner
October 12, 2021
Very rough start to out trip
We’ve stayed here many times. We’re owners. This last visit was very rough. Staff did not follow up when they said they would, waited an hour after checkin time to get into our room (and had to keep proactively checking even though they promised to call), fridge was broken and ruined groceries, was given coupons for breakfast but then no one offered to take our order or even acknowledged us for 10 minutes the first day and the next day the restaurant was closed due to a software update. Finally on our third day things started going right.