Desert Club ResortRental Guest Reviews

Just wonderful!

Great location - Friendly people - Clean - Quiet - Has all what you need to feel comfortable if you want to be off the strip

Wonderful Stay!

Comfort was awesome! I had a nice sleep, nice shower and room was cold as I wanted it to be.

Unfortunate Dissapointment

When we checked in we were unsure of where to park, and when we parked in what is normally the unloading zone at a hotel the female bus driver used several expletives to describe us and called us idiots for not parking in the correct area. When I asked her where she would have parked she just told me I should have been able to figure it out, and walked away. Not even an hour later she was driving recklessly in front of a family because they were unloading their car and in her way. Both times this employee could have remedied the situation with kindness, but instead she chose to be flippant. The floor space and kitchens were very nice, but the furniture seemed out of date, and the fixtures were very cheap. The light switch flickered if it was not touched in the perfect way, the bathroom faucet leaked when it was turned on, and the master bathroom shower would have half the water coming out of the faucet and the other half coming out of the shower head. The staff (besides the shuttle driver) and customer care team were very kind. My husband had to leave after two days for military orders, and instead of charging me full retail for my "tour" stay they waived the fee. I think the property has a lot of potential, but corporate needs to be willing to do the proper upgrades.

A True Desert Resort

Poor Property. Terrible Service. Overt push for vacation membership club. Room was way below par. Actually felt like we were stranded in the desert.

Great Location and Property

The newly remolded room was fantastic and the number of pools was great. The location to the strip can't be beat at this price point.

Had a great vacation stay

I really enjoyed staying at this Resort. The team/staff was helpful, very clean room and environment. I only wish that the pools were bigger so more people can get in at the same time. I will stay there again when I return.

Allways acoommodating

This was my third time at this location and it certainly will not be the last. Upon arrival there was a large family reunion going on at the pool next to my room. It was very loud when I walked up to my room. I returned to the front desk to ask if another room was available and they changed building/rooms for me. What could have been an issue was quickly resolved at the front desk.

Excellent but.....No elevators

Nice property and friendly staff, very responsive to questions and requests, open and inviting. But.... No elevators, carry your bags up the stairs, 3rd floor in the 100 degrees is no fun. Still worth staying again.

Wonderful room and excellent food

Facilities in general were very nice. Loved having a room with full kitchen and a sitting area separate from the bedroom. It even had a washer and dryer! Food at the Gold Diggers Grille was very good, especially their smoothies. Pool area was comfortable and convenient to the restaurant. People in the general store in the basement of the office building were very friendly and helpful when I needed to repair my glasses.

Great location and family feel

Great location, family atmosphere at the hotel itself. The place was clean. Our room was near the pool and it was a bit noisy late at night several nights. We had to ask for more coffee (they forgot to refill it after the first day). We also didn't have enough towels and wash clothes, when they brought more, they handed me a duffle style laundry bag with linen in it, which was kind of weird and unprofessional. We ate at the restaurant on site once and the food was really good and reasonably priced.