Desert Club ResortRental Guest Reviews

Nothing positive worth mentioning

The rooms - yes, rooms, because we had to be moved twice, between 9pm arrival and 11pm, with all our stuff across the entire property in 90+ degree heat with no offer of assistance and "are you sure you can't stay in that room?" asked of us by the front desk - were terrible. No blackout curtains; exposed nails under the carpet at doorway thresholds; old dental floss left in the bathroom sink; completely nonfunctional AC: would you to stay a room where it's 86 degrees?

Not very welcoming at check-in and kitchen has ants and roaches

The rooms are comfortable, but the kitchen had ants roaches roaming around. We only stayed for one night, and the check-in staff didn't even bother to introduce us to the property (what is in the property). All she asked was "is this your first time staying at our property?". Nor she asked if I am an IHG member. I wasn't able to gain points for the stay as an IHG member.

Comfortable bed

I slept like a baby. It was very relaxing and much needed for the weekend.

Near excellent

Good security entrance, walking distance to the strip and free Parking

Clean

Nothing more to say. Just a room not many amenities. But clean.

Good location but lacking in quality and service

We loved the location and potential proximity to the vegas strip, but the issues with room cleanliness and quality, combined with the lack of shuttle service to the strip were major turn-offs. We have decided we would not come back unless these items are addressed.

Would not choose to stay here again

Would not recommend. Had to face the sales staff under the pretence of activating the room key after we’d already checked in with reception. We were very tired after a 6 hour drive to get there and the sales staff bombarded us with information we did not want trying to force us to attend a sales presentation. Very pushy sales staff bordering on sharp practice. The pools were dirty, never swept. The floor in the room was very dirty. We paid extra for a late checkout but then was locked out of the room at 10am.

The amenities is the best part of the resort.

We like the options of having many pool choices in the resort and activities choices for the kids. Resort restaurant with a bar inside as well. The option of barbecue pits to choose from in this property. The staff is very polite and knowledgeable about the property.

All good

All good, hotel is fine, walking distance to sphere and high line, and also to rhe strip. Pools are great, kids had fun! Plenty space in the rooms! Service very helpful, Restaurants very good, with big portions!

A few days in Vegas

We had a great few days in this location. It was quiet, yet very close to all the action.