Desert Club ResortRental Guest Reviews

I'VE HAD BETTER

Room or bathroom didn't get warm with heater on. Bathroom has no countertop area to place you toiletries. You can people outside the room. A little noisy

Worst IHG experience in 16 years

I was here on a free Chase anniversary night...yet they still charged me some "resort fee" that was never brought to my attention. I found this out after the fact. They refused to respond to me via email and phone call to straighten this out. Skip this property and stay at the Staybridge Suites a couple of miles away. Much better property and staff. Also, when I made my reservation, I told them this was for my 40th birthday, no staff bothered to acknowledge this. Terrible customer service.

Nice space with comfortable beds and great service

My guess and I really enjoy the stay it was perfect , very clean, easy to get around the resort and the strip. The staff were amazing ,friendly and a great help the also made sure everything was well cleaned .

I loved it

It was small, but cozy and staff was very nice. I loved my little fireplace and the considerate people that worked there from the guy outside to the little restaurant in the back with the good food.

Great stay

Comfy room. Great price. Awesome stay. I will visit again.

Ok stay

The pools were clean but cool. They were heated to 79 degrees. I had several broken items in my room. I was charged a resort fee if $15 per person but there were no amenities other than the pools to use. There was a game room but everything cost additional money. The staff really seemed like they didn’t want to help.

Clean Place and Safe

Very nice property. Great attentive staff. The hot tubs unfortunately can't be used but you can still use grill and pool.

My 3rd time at this resort

I think that says enough I've been at this resort 3 times now and I've had an amazing experience on all levels this will not be my last time and I will always continue to come back. I love being an owner even more because I know that no matter where I go the quality will always be the same the consistency that Holiday Inn club vacations has with all its resorts is outstanding. If you're not an owner here you need to be. The best part is I get to raise my son traveling in only top notch resorts and get to really enjoy my vacations and time with my family. Just look at my little guy relaxing on the couch.

Desert Inn Resort

Very disappointing. Told we were in a room that was newly remodeled however very run down. The headboard was peeling. The tub was huge but not enough hot water from water heater to fill even half way. The coffee table was super wobbly. The sink base in the kitchen doors wouldn’t shut as they were misaligned. Had to call security 2 separate issues with people fighting and puking outside. Love Holiday Inns this was a huge disappointment.

Leisure

Great time with friends and family. Close to main strip. Shuttle to Fremont didn’t have to worry about drinking and driving. Staff was polite and respectful. Parking was close to unit. Privacy once in the unit was excellent.