Desert Club ResortRental Guest Reviews

Very clean

I really like that they text you when your room is ready at check in. I really hope that you expand on that feature. Like I can use my phone in the app if I need towels or etc. other then that it was clean staff were great. Would stay there again

Labor Day vacation

Took a labor day vacation with my family. The Check in was flawless. Great friendly staff. We got a two bedroom signature villa, which was impecable! Really nice/clean rooms. Good location as well. The only thing from making this a perfect getaway was our pool experience. There are 5 pools at the property, one was closed for service. The others were not very clean. The water needs to be cleaned/ replaced more often. The hotel did not take any precautionary measures and there was way too many people at each pool, specifically the main pool with the waterfall. I understand it is a busy weekend; however, it would be nice to have time slots to prevent having so many people at one time. Other than that, it was a great experience.

Perfect lil place

Loved this place great rooms very clean, you have access to different pools on property. Also the rooms feel amazing they come fully loaded including washer and dryer pans wine glass . So beautiful my family loved it

Definitely Will be Back

We scheduled not having a great deal of information about the property but appreciating the rental rates. Overall, we could not have been more comfortable. We managed to save money, slept well, and had a quiet relaxing vacation. My spouse does not want to stay anywhere else and we will definitely check in with the properties when planning additional travel.

Great

I enjoy this property... Convenient to the strip, great size room, no complaints.

Nice quite please to stay

Best hotel right off the Las Vegas strip to stay at..

Everything was fine bed was comfortable and slept very good

I can hardly wait to go again because everything was great and fun.

Best of the best

I love the freindly staff. They make me feel like I'm the man

Great food, staff, and location!

Checkin was simple, staff was super friendly, and the food was good. Enjoyed one of the 4 pools on the property. Room was great, if I had to say something bad, it would be regarding the setup of the bathroom. It’s almost as if the shower is next to the bed which was slightly awkward...but other than that, room provided everything we needed and was clean to perfection. Location is a short walk from Strip, directly behind The Linq hotel. We didn’t spend much time on the Strip, mainly came to hike Grand a canyon and Valley of Fire, so having a full furnished kitchen was super nice! It was put little home away from home. Plus security at entrances of property so felt very safe. Would definitely stay here again!

Horrible experience

Check in for this hotel is 4pm. I showed up around 5:30pm after a 12 hr drive and was told to wait and a room would be assigned to me. After waiting almost 30 min I called and they said room was being cleaned. 15 min later they told me it was ready. As soon as we entered the room we were hit with the overwhelming smell of old smoke to the point it made us sick to stomach. The floors looked like there was mud and possibly old puke spots that did not get fully cleaned. I called front office and told them immediately that it was bad and I wanted to cancel my next night stay. They said they would reach out to manager and get back to me and if we wanted they could come in a deep clean the room again. After long drive and waiting for room to be cleaned we told them no we just wanted to rest get through that first night and cancel next day. We never heard back from manager. Later that night there was a loud fight and car tires peeling outside of room by our car. This started and 3am I immediately called front desk and they said they would send someone but it continued until almost 6am. After no response from manager or front desk canceling my next night I went online and canceled it myself. I was immediately charged for the night even though it was canceled. I emailed hotel asking for reimbursement and got no response. I am still fighting to get any response and reimbursement for the night I did not stay!