Galveston Beach ResortRental Guest Reviews

Great Family Vacation in Galveston

We rented five rooms for four days. We spent a lot of time in the pool, which was clean and shady some of the day (that's a good thing). We brought several 10'X10' shelters that we set up on the beach. These were great for preventing massive sunburns, and allowed the entire family to have a great beach experience. There was a slight seaweed problem on the first day we arrived, but after that it was hardly noticeable. The hotel rooms were small but clean, and the bedrooms were like sleeping in a cave they were so dark. Everyone had a good time.

Great Vacation

Our room was great and suited our needs perfectly. Easy and quick access to the beach with convenient wash off areas on the way back. We had a great time and the staff was friendly and always very cheerful.

Great Experience

This was one of the nicest places we have ever stayed. The rooms were spacious and very clean. Staff was top, and the entire complex was a wonderful experience.

It was OK

This Resort was highly recommended to me, so I booked it. I was not impressed. Check-in was a nightmare. Only two elevators-way to many people checking in at the same time. The office was on the second floor, which was different and inconvenient! Room was ok, Living furniture has seen better days. Floors in the our room had not been moped. There was either blood or red jelly of some sort left from the previous guests. It was in a very visible place so I wouldn't take off my shoes until I cleanned the floor. Still don't know what it was?!? The pool was not a blue color when we arrived-there were so many people in it, I think it needed to be shocked, which by the end of our stay, it was back to a blue! One good thing is that it is actually on the beach, you do not have to walk across a busy road to get to the beach like at most other hotels in Galveston.BTW, Seaweed is Crazy in Galveston! Galveston gets a 1 for beaches in my book, Entertainment an 8!

Great Place on the Beach

We like that this hotel was away from the "touristy" Seawall, but was still located right on the beach. We were able to easiely walk back to our room in case something was forgotten. We will be staying here again in the future.

Hotel capacity affects experience

We stayed at this resort in October, 2013 and loved everything about it. The staff was wonderful, we had a fantastic room, the location of the resort is amazing, etc., etc. When returning to Galveston we didn't question returning to this resort. However, the last weekend of summer before school starting was a capacity weekend. We had a completely different experience. Our room was not clean when we arrived, I brought this to the attention of staff in a calm manner, not angry at all, and just said we would go to dinner and stay out of room for awhile and were assured it would be cleaned. We returned 4 hours later and the room had not been touched. The same staffperson then told us that she had reported our issue to housekeeping, they must have left for the day. She sent a maintenance man to our room, but he doesn't clean. He gave me a mop and broom and we cleaned our floor. Just a very different experience based on the time of year you visit. This could be an amazing property, but if the room is not clean when you arrive, that can tarnish the whole stay and the confidence you place in the resort staff. Also, don't tell a customer you will take care of something if you know it won't be resolved.

Very nice resort

My wife and 2 sons enjoyed this resort. The furnishings were very nice and we enjoyed the amenities. Pool was great and we had fun playing shuffleboard and volleyball. I really liked the resort and wish we had spent more than 4 days. You can tell the difference with the resort atmosphere vs the other hotels. I would recommend this resort to anyone willing to pay just slightly more so you get that guaranteed happy feeling on your vacation.

Best spot in Galveston!!!

The resort itself and the location to the beach makes this the top destination in Galveston without a doubt. However, the seaweed issue the beach experiences will prevent us from ever going back. If you don't mind the seaweed and are wanting to go to Galveston, this is the place to stay!!!

excellant vacation

Staff is exceptional! Rooms are always clean! Love being on the beach!

Fabulous vacation

My family of four had a perfect vacation at this resort! Staff was great, room was amazing! We mostly loved being on the quieter end of the island with direct beach access, no busy streets to cross. The pool was nice and fun, even used the gym which exceeded my expectations! Great value, would definitely stay here again and again!