December 20, 2019
Dirty Dont Stay at this Location.
I was very disappointed that this location was not clean. The room had hair by toilet and behind bathroom door. Our room was not cleaned during our stay. Will never go back. The pictures do not show the true hotel. There was Trash outside not cleaned in the garage. When you entered the room it smelled bad, as if something was spoiled. Will Never Stay at This Location Again.
December 18, 2019
The couple times we actually got the room we requested the stay was great. Then several times we drive 6 hours and discovered our requested room was not available.
December 12, 2019
Quiet and relaxing
It was quiet and a great leisurely time. Great views and right on the beach. Easy access to the beach as well.
December 8, 2019
Awesome Place To Stay
Our experience here was great. The rooms were good size, clean and quiet. Very relaxing hotel after a day at the Strand. I highly recommend this hotel.
December 1, 2019
I loved this resort. Beautiful clean spacious rooms, beach view. Lots to do.
December 8, 2019
Great room view overlooking the Gulf, the volleyball and basket ball courts. Pool was great! Grounds were exceptionally clean. Staff was extremely accommodating and very friendly. Close proximity to everything available to to do in Galveston.
November 30, 2019
Great facility, kitchen was excellent for cooking. Room was excellent, facilities were easy to access and clean.
November 29, 2019
Please use the scores in my detailed review . Hotel great, facilities good, was perfect for our needs.
November 18, 2019
Waste of Points
Very disappoint at my first experience at a Holiday Inn Club Vacation. The staff wasn't helpful. Refused to upgrade a spire elite member of 15 years because "that's for owners", so my daughter had to sleep on couch due to sofa sleeper being broke and not wanting to share a twin bed with me. The "heated pool" was freezing. The ocean was 10 times more enjoyable than the hotel pool. The staff called room twice asking about time share opportunities. Also, when I asked for a bottle water at check-in (which all IHG hotels give me), this hotel advise to use the provided cups in the room! tried to make things right on site, but staff was more into their own party in the activities room that my daughter was hoping to use. Wouldn't recommend!
November 16, 2019
Great location and friendly staff
Great stay. Beautiful view of the ocean with easy access to the beach.