August 12, 2020
I love the location and the service. This was my second visit to this property. I was extremely disappointed in fleas or something worse in the bedroom. I was offered to get the room exterminated during my stay. No thanks! I wasn’t offered a different room or discount. I will be cautious when booking a hotel next time.
July 31, 2020
Had a great stay - staff is wonderful and always willing to help. Location is great and amenities are very good.
July 30, 2020
Short 3 night getaway
Thank you front desk (Abagail?)! I checked in and was told to circle back closer to the 4pm check in time. I received a gmail that the room was ready. I returned to the front desk to check in. The room had an issue that was identified and was being looked into. Turns out room could not be remedied. Abagail provides a quick solution and I checked in timely. I was provided the emergency S.O. room. It worked out great and my family enjoyed it. Thank you! Looking forward to our next stay there .
August 2, 2020
Good hotel right on the beach. Wish they had provided in service food while there.
July 28, 2020
Excellent Family Friendly Vacation Favorite
This is our favorite hotel in Galveston. We have tried other hotels and we were disappointed. In fact, during this stay, we checked into another hotel, were disgusted, checked out and was able to check in to this property. Our family trip was saved!
July 24, 2020
Staff was very helpful. Everytime we called about a problem they came promptly and friendly.
July 19, 2020
Unhappy club owner
My husband and I pay a monthly ownership fee to be Holiday Inn Cub vacations . IHG is a Holiday Inn family to that. I was only able to book a standard room. At the time I wasn’t to concerned because the other time we stayed here our standard room was a 1 bedroom open floor plan with plenty of room facing the pool
July 17, 2020
Best location and great staff
The staff was really nice. It's like having your own little apartment. The beach in this area is really nice too. The sand was so fluffy! The water was really nice. The hot tub was amazing. You have your own washer and dryer that you share with just one other room but it's super convenient.
July 17, 2020
The location is perfectly on the beach! Additionally, the rooms are spacious and beds are very comfortable. Lots of parking, but limited covered parking, but if you get a spot, it’s great! This is our favorite place to stay in Galveston - it’s far enough away from the hustle and bustle of the sea wall area, but close enough for a short drive to great places to eat like The Spot. We love not having to cross a street to get to the beach.
July 14, 2020
Weekend get away
Took few days to get away safe from Covid. Felt safe at hotel an it’s beach. Very relaxing