Galveston Beach ResortRental Guest Reviews

rude staff, very close to beach

The front desk staff is horribly rude and unprofessional. The location is extremely close to the beach front. The pool was filthy for the 4 days we were there with plastic, hair, and trash floating around. The beds are horribly uncomfortable. The grounds are clean and the covered parking is very nice. This location is a close drive to the middle of Seawall, but far enough away to be quiet and have a quiet uncrowded beach.

Excellent stay

Just excellent staff, ground, view and location for the area. Any small issues we MIGHT have had would have been handled perfectly by this staff. I had 1 minor complaint but it was nothing to bother the staff with and it was that the a/c took its sweet time cooling. Other than that great price, pool, beach access and activity room for kids.

Family Place

Wonderful place on the beach to spend time with family.

Pros and cons

The grounds were well kept and were group and family friendly. Offering beach volleyball, shuffle board, basketball, horseshoes. Generous size pool and hot tub. The best part of our stay was probably the deck leading out to the dons right in the beach and the view from our room!

Location, location, location!

Awesome location and convenient reservation process.

Nice Romantic Getaway

We enjoyed our stay. There were some issues at check-in. I requested early check-in, but was aware that it was based on availability, so I wasn't upset when we arrived at 3 and could not check in. However, we were guaranteed that the room would be ready at 4. We left and came back a few minutes after 4 and were given a room key. Unfortunately, when we entered the room, we found housekeeping still cleaning. We were told they were almost finished, but an hour later, the room was still not ready. We were eventually given a different room, but it was a very frustrating, after driving 5 hours to not be able to immediately check in. The staff was really nice and apologetic, which made it easier to deal with. I asked for a late check out due to the issues with check in and it was instantly granted. Other than that, we had no other issues, the staff was friendly and we had a great time. Would stay here again in the future.

This one turned out to be the perfect stay

It was very good and comfortable. We did stay at a slow time of the year and during the week (any hotel stay is more comfy when less people are there). People working there were kind. The room is stocked for one day, we stayed multiple, but the staff was very good about getting more of anything requested. The view is stunning. Take a broom with you if you eat on the balcony - the birds. The pool is smallish if you actually swim but very good for comfortable conversation and light exercise. I love being able to do laundry but the dryer is very light duty. This vacation was worth every cent.

Family Trip

Had a great time celebrating our granddaughters 13th birthday. Rooms where very nice and we all had a great time.

Loved this place!

GREAT LOCATION AND SERVICE! Excellent choice to relax and enjoy the beach

Wonderful stay and value

We enjoyed the spacious rooms with king bed. The views were great and the staff were very friendly and helpful. I only wish we had planned to stay longer! Great value!