November 6, 2016
I was very pleased with my stay. All of the staff was extremely pleasant. The room offered all the comfort and conveniences for my stay. The kitchen is stocked with all the necessities. Small but comfy balcony with a nice view of the beach. Covered parking.
October 23, 2016
Most disappointing experience
I'm an Spire Elite member and I never complain about my experiences on the road staying at IHG properties almost 3-4 times per week, but this experience was such a disappointment. The room # E43B was a not clean. The sheets on the bed had not been changed and I had to request they be changed the next day. I did not even sleep in the bed the first night because the bed was dirty. The carpet was dirty, with crumbs, sticker burs and paper on it. It was not up to standards. The hotel staff made excuses "oh, we've been working on getting better staff" and did not apologize to me, only made excuses. They did not offer to move me to a better room. They did not even recognize me as Spire Elite. I think you should know about the extremely poor quality of management and services at this property. I will never stay at this location again. I expected better from an IHG property. Thanks for listening!
October 30, 2016
Great stay horrible beds
I loved everything about it except for the fact the bed was terrible
October 21, 2016
Great Hotel on the beach
Hotel was very nice but construction was going on at the time of our stay so it was a little noisy
none listed for this
October 17, 2016
none dont wish to provide one for property that is normally very excellent this was horrible
October 10, 2016
From check in until check out I would have to say everything was very nice and relaxing.
October 2, 2016
Great property and location right on the beach.The rooms and property are in great condition and well kept.
October 10, 2016
Another great family vacation
We love this resort! We visit once or twice a year and we are never disappointed. We enjoy the pool and the easy access to the beach. The suite has everything a family needs to prepare meals and sleep comfortably. We love the views from the room!
October 7, 2016
Everything about this hotel is good, except the internet. So if you are needing to have internet this place is not for you. Otherwise awesome place to be. We have stayed 5 times in total each time at least a 5 night stay and just love it.
September 25, 2016
Comfortable bed and great customer service!
My husband and I have never been to Galveston and needed some ideas what we could enjoy why we were there. The ladies at the front desk were so accommodating with suggestions and we ended up going to NASA. It was a great experience and we appreciated there kindness and suggestions.