August 1, 2016
IHG made it right....wonderful overall experience!
Arrived to resort and was given an efficiency room, which is not what I intended to reserve based on the pictures presented online. Brought this to managements attention and was moved to a wonderful room that same day. Management was very understanding of the situation and made it right as quickly as possible. Room, amenities, easy access to pool and beach, along with covered parking, makes this an ideal place to stay! Thank you!! MHB McKinney, Texas
July 27, 2016
2nd stay enjoyed both times.Stayed on the wall much too crowded
August 6, 2016
Staying at these resort
If you are going to book these Resort take into account that they may check you in until 5PM and you will have to leave the room by 10AM
August 5, 2016
Great location, nice clean room!
I recently stayed at the property in a 1 bedroom for a family vacation with my husband and 2 kids. We have stayed in different areas of Galveston and this was by far our favorite! The location of the resort is perfect. You are not in the middle of all the action but just a short drive if you want to visit restaurants/shops. Our favorite thing was being able to walk down from our room to beach! We loved our room, it was clean and spacious for our family of 4. We planned on cooking in our room for some meals and we had everything we needed. We look forward to staying again for future trips!
August 3, 2016
Three Night Getaway within Steps of the Beach
We needed an escape from Dallas and Galveston lured us! We had not been back in 20 years! Great location with uncrowded, clean beach. No highway to cross. Room for 2 was adequate - not huge, but small kitchen, sofa, balcony with 2 chairs and 2 tables with great view of homes and beach. We could watch the sunrise and walk around to the west side of the 5th floor and see the sunset. We were in 57B. Only problem was the sound from the AC in bedroom. Something was crackling and I only wished I had brought ear plugs. Other vents did not have this sound. Just the bedroom. Also, the back of the bathroom door really needed a hook - PLEASE! We had great fun going into town to ride the free Ferry, see the wood sculptures, the Bishops house, and Victorian homes.
beach r us
August 1, 2016
great location, clean rooms, and courteous staff. pool area clean as well as beach and surrounding grounds
July 3, 2016
I took my 2 granddaughters to Galveston for a fun weekend to celebrate my granddaughter interviewing at Rice University. Sandy, at the front desk, took such great care of us-- that was the icing on the cake for our celebration! The condo was absolutely beautiful
July 22, 2016
My family came out and spent a week on the beach. The resort is located away from the seawall so it is nice and quiet. The rooms are clean and the staff is friendly. This is our second stay at this location and we are planning to return next summer.
July 21, 2016
Easy access to the beach
Apartment was roomy and comfortable Easy access to the beach Nice pool
July 19, 2016
Elevator broke dishwasher flooded room 1 ice machine for entire complex (never any ice in it). Its summer and pushing 100 degrees outside, would have been nice to keep our sodas in our cooled cold. Spire elite so called upgrade was in the smallest queen next to broken elevator. Balcony very small, had just enough room for the 2 chairs which was a safety hazard trying to open the door to go out. Popcorn made once a night which is usually empty and no one Checked to see if guests would care to have more. (hello you advertise kid movie night at 7pm) No change machine in downstairs game rooms for kids to actually play the video games. No change at front desk. Extra bedding blanket for pull out sofa bed was in shambles, would look better in a dumpster, than in our room. Attitudes at front desk when all these issues were brought up. Way too much money to stay here for very little offered. Should not be called a resort since there is no restaurant or bar. Even talked to timeshare holders there and they were not happy with there purchase anymore. Plenty of better hotels for the money with a lot more to offer than this place