Galveston Seaside ResortRental Guest Reviews

Staffs never show up during operation hour no food

My Dimond Elite status was not recognized. No complimentary breakfast but just drink/snack ticket. But i simply cant even redeem it because nobody was at the cafe or restaurant. The staffs in cafe/lounge in signature collection building don't workat the work hours! Nobody show up even by 10am, and also nobody is working pass 6pm! We were not able to to get any food or drink. We were starving and had to checkout super early instead out staying until 12am to enjoy the property as planned. Tjis hotel is far from everything, which makes onsite dining so important but nobody was there! Maybe because its due to the high vacancy, but we were very disappointed.

Comfortable and Relaxing Vacation

We were in TX for a family vacation. I booked this hotel because I am a IHG member. I was assigned a unit at the Signature Collection side of the property, so I cannot speak for the other unit sections. The signature collection section is newly updated, beachfront property. The unit was very nicely designed and very clean! No dining room table, but it has a long island that serves as a dining area. We had the 2 bedrooms unit. Large rooms and bedrooms. Tall ceilings. This Club Vacation property is on the further side of the island, so it is quieter.

Excellent stay!

My family and I needed a quick getaway after recently losing my husband. Our stay here exceeded our expectations, and made our getaway fun, relaxing, and memorable. We highly recommend this location!!

Seaside Hotel

We had a wonderful stay, the staff was friendly, the place was extremely welcoming. Relaxed and quiet.

The signature is the way to go

Staff was very friendly and accommodating . The overall hotel amenities were outstanding perfect for couples or families. The signature pool with beach access is amazing and the open seated cabanas were relaxing to watch the ocean waves. The cafe by the pool believed pizza and drinks and the 1st floor room by the pool was convenient.

Great Stay!

Truly one of the best hotels I’ve stayed at. The room size was amazing. The full on apartment vibes the room gave; I loved so so much. The staff were very sweet and tentative. There were a couple issue but they were handled promptly and effectively. Which I really appreciate. Love the texting feature with the staff. Really showed they cared and wanted my say to be as excellent as it was. I will be back.

Perfect!

Best night sleep! Great pricing and size was perfect. The staff was friendly and the overall experience left me feeling like I was staying at a five star resort. I highly recommend this location for families.

Great time great experience

We had a great stay with plenty of space for all of us (3adults, 3kids), there were plenty of amenities to occupy our time. The only complaint would be all the stairs with no elevators, the showers not getting hot enough, and the room not having a bath tub option for the kids.

Amazing Property & Staff

Everything about our stay here was amazing. From the staff at the front desk to the property and rooms. Highly recommend staying here. Due to weather and time of year we were not able to take advantage of everything the property has to offer, so we will be returning one day to do so.