Galveston Seaside ResortRental Guest Reviews

This is NOT a resort - No hot tub,restaurant/bar

1st - when you book your reservation, those people have NO idea what you are getting. We were supposed to be in the same building as our traveling companions and we were NOT. 2nd - the coffee pot & half the electrically plugs did NOT work in our unit. 3rd - there was no cleaning crew - what was in your room is what you had to deal with. There was NO bedspread. 4th - We were told about the signuture collection but were NOT told that wasn't available to us when we booked. 5th - There were people there that was invited to a Resort seminar, given a $100 gift card & pass to signature pool/hot tub. We were never told about it or asked to attend. 6 th - our "ocean view" was across the highway & probably 2-football fields. What a joke !! The "balcony" was nothing more than a walk-way & there was nothing private about it. 7th - The "lady" that stayed in the next room, was screaming on the phone, using fowl language --- no wonder the other person ddn't care it was her birthday !.

Beautiful Resort

We enjoyed our stay. The property is beautiful and well kept. Please note, if you book to stay in the villas you are unable to use the hot tub at the hotel; the website we booked on said they have 2 pools and hot tub but we were only allowed to use the 1 pool at the villa resort. Aside from that everything else was great and the beach is right across the street and the bar in the hotel is phenomenal.

Great pre cruise stay

I absolutely love this place. I was concerned about how far it was from the cruise terminal, but after seeing the property and accommodations, distance was no longer an issue. I loved the amount of space - about 1600 sq ft. Beautifully decorated. I will definitely be returning!

Signature Villa

Wonderful beachside Signature room with beautiful views of the beach.

Holiday Inn Seaside Resort

This is a beautiful property with newly renovated rooms. The rooms are clean, fresh and have all the amenities of an apartment. I love the balcony and modern feel of the units. You do have to go up one flight of stairs for units on the “first floor”.

Great Place To Stay

We have come to Galveston for the past several years. We have a church conference we attend in Silsbee and spend a week in Galveston before going to the conference. For the past four out of five years we have stayed at Seaside Resort. We love the direct access to the beach, the amenities, and the great staff. We have stayed at the other IHG Resort, up the road from this one, but truly prefer this one. It is quieter and less busy. We stay in the signature building. However, we have seen the other accommodations across the street and they are super nice. We prefer the Signature side because all the rooms face the gulf and the sunrise is beyond words. Would recommend this property (staying on either side) a hundred times over.

Nice place, but not as trustworthy as I expected

I will start by stating, I would have given this resort 5 stars, but following the departure and realizing we left two shirts hanging dropped it to 2 stars. Over all the place is nice, beds are comfortable, rooms are clean. Just be sure not to accidentally leave something in the room. You will NOT get it back. They tried to tell me how they have a Strick lost and found policy, but obviously they do not. We accidentally left two shirts in the closet and low and behold nothing was turned into lost and found. We were told they checked the closet, house keeping did not have them, lost and found did not have them. I guess they just mysteriously vanished into thin air or second option.. they were stolen. WARNING: Be sure you do not leave an item in the room as you will NOT get it back!

Clean and big space

The space was great with teens and small kids. Use your car to cross the busy street to get to the beach. Very dangerous road to cross by foot with kids to get to the beach. But the property did not have all the resort features advertised. A simple gym for would have been nice to have since it was a resort. It felt more like a VRBO without the cleaning fee. The pool was not a resort type pool. It was very sad and old looking. Also the cafe was not open. Buy food and bring with you before you go.

Great service

Cole was amazing at check in, and Monica too , we asked for extra blanket and she made sure it got delivered..Its a nice property, will be back 1 day..

Great family stay

Great place to stay with family. The room we got this time was smaller then the one we normally stay in. I asked about an update as i am a platinum elite ambassador but was not given one.