September 7, 2020
Great Place to Stay
The villa is very spacious and clean. The atmosphere is quiet and relaxing. It's perfect for our group of 5 people.
September 5, 2020
STAY AWAY!!!! WASTE OF MONEY!!!
First, we were cheated out of the room that we initially booked on the beach front side of the property. So, with no other option we took a room towards the back of the property. This is an absolute joke of anything referred to as a "resort"... There is a tiny pool that was probably a quarter mile drive from our building and the beach was another several hundred yards from there. There is NO amenities at this mosquito and roach infested resort, I don't even understand what they are trying to sell, except to stay in the middle of a field 15 miles from Galveston? The customer service is beyond terrible, especially a girl named Lila? This place is expensive and a very mediocre property, we consider it the biggest waste of money that we have ever spent on a vacation.
September 4, 2020
Not Great for Non Club Members
Everything in the room was fine, but needed minor repair. Patio was nice but nobody cleans off the bird droppings. Table outside rocked because foot was missing a pad. If you are part of the club maybe you'll be happy that there are minimal things to do at the club. If your just paying to stay, be aware that there is no maid service, they expect you to take out your own trash, do dishes, etc. For the price I paid and the fact I am not a club member, I was disappointed in not only nothing to do on property, but no service. I shouldn't be expected to pay for essentials like toilet paper. Will not stay here again. I spent my life staying in Holiday Inn around the world, this is the first time I won't go back.
September 3, 2020
Beautiful view and very relaxing!
Ocean view was amazing and our family of 6 had plenty of room in our 2 bedroom 2 bath accommodation! We will definitely be vacationing here again!
August 30, 2020
Spending time with family. The layout was great for what we needed. There is a really strong odor of mildew. As I was taking a shower (which the 2 shower heads barely had any water pressure) I looked up and noticed there is mold on the ceiling. Also, the usb plugs didn’t work in the kitchen and in one of the rooms. The shower seemed slightly slimy on the tile floor. I don’t know...I was really impressed with the layout and the fact that my family could all hang out together. But for what I paid those items should never have been a problem. Thank you.
August 22, 2020
Specifically wanted ON THE BEACH. Reservation staff doesnt know this property. Most buildings are 4 stories and no elevators. Wasnt told that even though they asked 3 times if we had stayed there before and we said no we hadnt. Refrigerator had to be repaired 2 times and still didnt work right. Asked to be moved to a lower floor. Front desk staff was very accomodating and thats when we found out there was a building with an elevator.
August 22, 2020
Nice place Dragged down by minor issues
First issue is that the exterior is not being kept clean. Someone dropped something (tomato sauce?) that wasn't cleaned up the whole 6 nights we were there. They also pitch you fairly hard on the time share, and don't take the no for answer. Several things in the room didn't work, but those things didn't affect or stay. Otherwise if you stay on the signature side the rooms are really really nice with a ton of room. If you shared the room with multiple people (very doable) you would get a very good value. They did a very very good job with room cleanliness and you could really see the effort they made to adapt to covid. Recommend you stay here if you want a get away with a nice beach that's not crowded.
August 18, 2020
Ideal Galveston Vacay
Everything about our stay was amazing. The beautiful accommodations, the fireflies over the salt marsh in the evening, beautiful sunsets and accessibility to all the Galveston attractions. Staff was so lovely and pleasant. Thank you for everything. We fell in love with Galveston because of you. As a travel nurse I stay in a lot of hotels and resorts. I definitely do not compliment everyone but You all certainly earned it. I will be coming back again.
August 14, 2020
Very convenient location and great service. Spacious, great design and relaxing.
August 21, 2020
We stayed in one of their Signature Suites and were very impressed with the suite and amenities. The suite was modernly designed and so spacious. All the Signatures suites have ocean/beach views, access to the infinity edge pool, and direct beach access. We were highly impressed by the property and will for sure come back. It’s only a 15-20 min drive to the popular Seawall Blvd.