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Galveston Seaside ResortRental Guest Reviews
4.1/5
(715 reviews)
Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed at the resort. Write a Review
Coco
November 19, 2020
Condo very clean and comfortable!
We had a 3 bedroom, 3 bathroom grand villa and it was very comfortable and well equipped for the 6 of us. You could have an have 8 - to 10 comfortably. The staff of the hotel was excellent, very helpful and prompt with any request. Resort and condo very clean!! Highly recommend Galveston Seaside resort.
Yes, I recommend this property.
ToiD
November 15, 2020
Beautiful property
Property is beautiful and the rooms in the 3 bedroom Villa were perfect for our 3 couple getaway. Check in staff was great. Nicole at the front desk is so nice and friendly and very helpful. The Sunday check out staff was non existent. The front desk staff was also hard to reach during our stay as many times they did not answer the phone. Otherwise I would give this property 5 stars.
Yes, I recommend this property.
Louie
November 15, 2020
Room smelled badly and very loud refrigerator could not sleep
I called front desk to get some help as far as the room smell. I tried asking for a change of room they declined. I was denied an upgrade as well even though I am a platinum Elite member and have stayed there several times before and they gladly offered me an upgrade. I asked for management to reach out to me because I needed to let them know some concerns and no one ever called me back so we ended up staying in the dirty room.
No, I do not recommend this property.
Oct31to Nov 1 saty
November 2, 2020
An over night stay
They dont keep up with the date and time of people checking out. We stayed just for a night and I called to ask for my receipt they said that we checked out on another day which was not true. So they charged us for another night that we didnt stay there. Although the place was good and clean . The smell of the place was moldy maybe it hasn't been lived for a while due to the Covid lockdown. We stayed Oct 31- Nov 1 but on the record they have us checked out on Nov 2. Very inaccurate .
Yes, I recommend this property.
aaap
October 25, 2020
Girls Trip
Great weekend getaway trip with the girls. Relaxing, enjoying and fun, food and drinks.
Yes, I recommend this property.
Omaha
October 24, 2020
Excellent view and nice rooms
Had a great time here! Great views, the pool and hot tub were awesome along with the rooms. Hotel staff was not the best. Charged my sister for our room without getting her permission and still trying to figure out how they did that despite them already running my card for our room. Was told there was nothing they could do?! 9 times out of 10 they were out of pool towels. Security for the hotel grounds were awesome and always friendly! Had an issue with our card not letting us in our room late one night and they helped right away and had maintenance come fix our door within 15 minutes.
Yes, I recommend this property.
Msriner15
October 25, 2020
Very disappointed
I wrote my review on two other sites y’all won’t let me name. don’t have time to relive this experience again
No, I do not recommend this property.
Thad1
October 24, 2020
No air
Rooms should be operable prior to guest reservations. My room a/c was not working and was not repaired until 7 hours later. Table had been recently painted, paint rubbed off. Commode leak around seal. Basically rooms need to be Inspected before occupying. Normally I have no problem with IHG PROPERTIES.
No, I do not recommend this property.
Mellie
October 16, 2020
Great staff, not clean.
We mentioned the cleanliness to someone at our sales conference. She generously asked if we wanted someone to come in and clean. We did not want the intrusion. She said she would have the housekeeping manager give us a call and we said that would be great. (No one called.) We told her we had stayed there three times and always felt like we were in a first class facility. This time the worn couch and dirty shower and floors did not give us that experience. We will probably not return.
Jessica
October 16, 2020
Excelente
Maravilloso lugar para disfrutar vacaciones en familia con la flexibilidad que ofrecen unas villas totalmente equipadas
Yes, I recommend this property.