IHG Let Me Down
DO NOT STAY HERE
I paid the full retail price for two nights at this resort. Nowhere when I booked this stay did it talk about being forced into timeshare discussions. I was there to celebrate my wedding anniversary and instead of enjoying my time with my wife I had to wait 30 minutes upon check-in, just to speak to someone. Finally someone comes out and I have to go into a room and sit down with them, so they can try their sales pitch. Was not handed my key and felt like I was sitting at a used car dealership being held hostage. Finally, I got my key and got out of there as fast as I could. I will never stay there again and I’m very disappointed in IHG for putting me in that position after taking my money.
This place was beautiful and there were lots of things to do at the location. my family will definitely be back. looking forward to next year! will probably being bring other family members to enjoy.
Awesomely Happy 😊 & Pleased
OMG! Awesomely overwhelming surprised. From the moment we walked through the 2 bedroom Villa felt like home wanted to live there forever. Beautiful furniture kitchen amazing we brought cookware,but they had everything from pots to dinnerware and silverware. The sofa was comfortable the eating table was spacious Balcony was breath-taking the cows were an nice view my daughter and I sat there watching them going in for the night and coming back out in the morning. Bed was soft wanted to sleep in all day but wanted to enjoy outside. We enjoyed the balcony with drinks and the privacy of it. Just wished we had a washer and dryer. But we just let our pool clothes air dry on the balcony chairs. But would definitely recommend. So relaxing, my daughter and husband can't stop talking about it. Ready to go back.
Muy cómodas las camas
El lugar estuvo muy bien viaje con mi familia y estaba muy amplio y bonito el lugar cumplia con todo lo necesario para pasar unos días inolvidables me escanto este lugar lo recomiendo mucho y aparte enfrente puede ir uno a la playa
Great family resort!!
The signature collection side of the resort was worth the stay!! The room exceeded our expectations and we really loved the convenience of the parking, beach and pool access. Check in process took a bit longer than we liked as an associate was really wanting to sell to me as my anxious family waited in the car. The restaurant had tasty options, but is across the street from the signature collection side. There is a cafe and bar as well as a swim up bar available on the beach side of the street where the signature collection building is. We loved the less crowded beach and had no issues with our stay. We look forward to returning in the future!
Best place on the beach
My favorite hotel in Galveston. It is beautiful, spacious and the beach is right there. They have great pools, mini golf, basketball and super friendly staff.
Comfortable rooms and beds
It was the best hotel experience that I have ever had. I look froward to staying again.
VERY GOOD SERVICE WE WERE ABLE TO REST
WE HAD A GREAT TIME SERVICE WAS EXCELLENT WERE ABLE TO BOOK THE SAME WEEK ,
They could do better
No running water in room . Jacuzzi drained.
No running water. Could not use water in the room. No shower and bath to wash the beach and pool off. Could not flush toilets. Drained jacuzzi. No manager ever contacted and no call back.
Excellent rooms with very comfy beds!
Loved everything about our stay. Hotel staff were so nice and helpful. They gave us cups so we could take our beer on the beach (glass is prohibited and we knew that from growing up in the area). They answered all our questions and really made our stay the best!