June 3, 2021
Awesome rooms and pools
Very comfortable to stay here. Love the beach Access. The pool is our favorite. Kids loved smoothies and play areas. Very family friendly.
June 2, 2021
The rooms were spacious and clean. We loved the view from the balcony and the swimming pool. Quiet and clean. We have already recommended this resort to others.
May 26, 2021
The signature room is beautiful
My second time staying on the resort. The signature villa is just perfect for a relaxing stay.
May 31, 2021
Poor customer service
Our room was dirty and wreaked of smoke, The front desk staff gave someone else a key to our room and they walked in while we were unpacking. Also the hotel advertises ocean front views from all rooms, but our only view was the blue roof of the building that houses the pool equipment.
May 27, 2021
Beautiful room and view
Our room was exactly as pictured. It was beautiful and very comfortable. We enjoyed everything about it. The miniature golf was fun, the beach experience seemed much more private- which we loved, and the beds were extremely comfortable. We would definitely recommend this stay!
May 23, 2021
Great hotel! Comfortable bed and excellent service.
Excellent place in Galveston! The beach by the hotel is great. The rooms were clean and spacious. Had an amazing time!
May 12, 2021
EASY BEACH access
Easy beach access Friendly helpful staff Rooms were clean Security Guard on property. Great views
May 17, 2021
Great Service and accomodations
It was great villa with best beach view location. The staff service was friendly and great
May 10, 2021
Beautiful property and beautiful rooms.
It is a beautiful property and the room was perfect for our needs. My biggest problem with this location was the amenities. When I reserved this hotel for my vacation, I was looking forward to using all of the amenities that were advertised on the website. The infinity pool and private beach area were beautiful and we were looking forward to spending most of our time there. When when we checked in, however, we were told that we were not allowed to use any of the signature amenities, (the nice pool, swim up bar, hot tub, private beach area). I looked everywhere on the site and there was absolutely no indication that that was a private part of the hotel, if there had been I would have booked that side of the hotel. We were told there was a Mother’s Day event that we could attend that would be all day at the signature pool and that there would be food and activities to enjoy there that day. When we got to the beach pool, the very rude bartender told us we weren’t allowed to be there and that we had to go across the street to get a lanyard to be able to attend the Mother’s Day event and that we could only be over there for a few hours. We tried the pool on “our side of the resort” and there were so many bugs that we couldn’t even enjoy our time there and had to leave. When we got to the Mother’s Day event, everyone there treated us like we didn’t belong, and were acting like we were taking something from them. Despite all of that we still had fun in the time we were allowed to be in the “signature area”. The location is beautiful, the suite we had was beautiful and comfortable. The signature series pool was fantastic, despite the employees in that area. I would absolutely stay here again, if I booked a signature room. I hate leaving bad reviews but since there isn’t anything in booking site that says that you will be excluded from everything appealing unless you reserve a signature room, I wanted others to be aware of this before they book their stay expecting to use ALL of the advertised amenities.
May 19, 2021
Beautiful views from the Signature Suite rooms. The infinity pool is very nice. Right on the beach.