Love to travel
July 19, 2019
Nice place just don’t eat at the activity center
The rooms were great, you are allowed to keep your room clean and not be bothered by room service. Only downfall is not free breakfast with stay and the horrible service at the diner in the activity center. Loved the location!! Beds were amazing, even the pullout couch was comfortable for my 15 year old daughter.
July 15, 2019
We loved this place! Clean rooms, quiet, relaxing and friendly staff. Not complaining just putting out there but they could put in more pools. Grounds are big so we expected more throughout.
July 7, 2019
Room was much nicer that we expected! Nice location.
July 14, 2019
Great Minus Check In
The facility was well kept and had lots of activities for families. My only complaint is please do not give me a sales pitch at check in after I have been driving all night.
July 11, 2019
Main pool was not open and location of pools to the rooms was not convenient. We had to put the kids in the car and drive to the pool.
July 11, 2019
Off in never never land!
Pros: Spacious 2 bedroom villa. Very clean. Cons: Unit was NOT at main resort. Unit was 2 miles away, with no activity center, in the middle of hail damaged buildings. Felt deserted and far from everything. Our building was the only one with rented units, rest of buildings were damaged. Felt thrown to the wolves. A/C closet knocked loudly all night. Miserable. Check-in is at 4:00 p.m. After driving 9 hours, room was not ready until 5:00.
July 6, 2019
Misleading Hotel Website
The room shown on website was not what we received. It was like staying in a one star motel. We were charged for one night stay when we booked the hotel. However IHG said nothing was due up front that credit card was to hold the room only. I would not recommend this hotel to anyone and would not go back.
July 6, 2019
Not what we were hoping for
I was hoping our stay would be more family friendly. We were late arrivals so finding our room wondering all roads of the resort was unhandy ( especially with tired grand kids) Room carpets several stains.. Driving all around the resort to different pools was unhandy. Pull out couch mattress in one of our rooms had stains ( so was not able to use ) I thought our rooms at least one would have a balcony no such luck. I went to front desk to see if there was any other rooms available no such luck.
July 2, 2019
Very nice place and people
The only thing was the sofa sleeper mattress was uncomfortable. And the points I earn was different than what I was told when I made reservations
June 23, 2019
It was a great time. The rooms was clean and was in great shape.