Lake Geneva ResortRental Guest Reviews

Swimming facility

The pool was clean and well maintained. Full time staff ladies were very good with all the kids staying there. It was nice to see this kind of support from staff

Great experience

We will definitely be going back. It was a great family fun getaway. The pool was perfect.

IHG Wisconsin

Our vacation was exactly what we needed to be at this property. It offered something for everyone in a safe and fun way. Traveling with 5 teens can be stressful but no one ever complained of being bored.

Poor Service Management

We had to wait for an hour and a half outside to be checked in as we were told that the room was still in the process of being cleaned. When we finally got our keys and entered, it was clear to see that the room was not properly cleaned (ex: carpet not well vacuumed, counters not wiped down). When bringing this to attention, the staff members were not very responsive or eager to help, unable to give a clear explanation as to why we were in this situation. We were eventually told that a cleaning crew would come which never happened during our entire stay. However, Amy who is on the management team, was the only staff member who was willing to find ways to compensate for us.

Wonderful Experience

I am still in shock as to how beautiful and spacious this Wisconsin resort is. I never expected there to be so many amenities. If one desire's they would never need to leave the resort! Although, Lake Geneva is beautiful and a lot of fun! We will definitely be back and bring our children with us next time.

Wonderful room and location

I was very impressed by the style and cleanliness of the rooms when we arrived. Everyone that was a part of my group was so happy with the place we had picked. We had plenty of space and amenities right in our room. It was wonderful being right across from the pool as well! The only downside was that there was not a set of bedding for our sleeper sofa in the room, but we called and got some delivered right away.

No ice?

I have never been to a "resort" before where you could not get ice unless you paid $10 for it to be delivered to your room. And even then, they didn't actually have staff to bring it to you. Unbelievable and totally inexcusable. I would never go back to this place. It was weird, no staff and a very long walk to any amenities.

Traveler from Iowa

Very nice stay. Location of rooms is convenient to resort amenities. Trolley was an added benefit. Really found the rooms handy and relaxing.

Great Value

The hotel is a great value, I enjoyed my stay and the room was enjoyable.

Awesome

I loved my stay, my room was beautiful and clean! We attended the breakfast buffet which was delicious. Plenty of activities to do if you’re with children or just adults! I can’t wait to visit again.