Mount Ascutney ResortRental Guest Reviews

Not so great

I have used this hotel on 3 other occasions and have usually been pleased. This time things were not right. I had requested a very specific room type. Three bedrooms with 1 King, 2 doubles and 2 twins. There were 6 of us staying together. I specifically mentioned that I needed a 1st floor room. Last year they put us on the third floor with no elevator. This year 2 of us had limited ability for using stairs. It took quite a while to straighten out the mess of a 3 bedroom with only 4 beds. Then I was told they could put us in a 3 bedroom on the the 3rd floor. Hello, are you listening. I told them again, that does not work. Several times I had to explain myself. The person checking us in was new and was not sure what could be done. I don't blame her. She tried to accomodate, but there no rooms left that fit us. The best they could do was give me another room with 2 bedrooms on the 1st floor and the other room with 4 people was on the 2nd floor. I was nice the whole time, but very disappointed that I could not get what I asked for. I booked it almost a year ago and called several times to make sure they would have the room with the beds I knew we needed. It had been a long day and this was unnecessary. Why to they give away my room when I was very SPECIFIC with my reservation.

Great stay, very friendly staff, clean room and b

Friendly staff, clean space and comfortable bed. No complaints!

Best Value in VT

Great space and super convenient with great value. Remote if you have to leave the property.

First timer

this was our first time here my family and I stayed because I had a west Leb Dr appointment and we didnt have to get more then one room for all of us to stay together. The person who checked us in asked if I wanted to be a rewards member and it was very affordable and the room was beautiful spacious quiet as well. my grandkids loved being able to go swimming we were amazed the amount of bathrooms

Amazing hotel

My friends and I stayed here for a ski trip at Okemo and we were pleasantly surprised by how nice the property was! The room was huge. The kitchen had a lot of cookware. Even though we didn’t get the chance to do anything, the hotel had many activities planned every day. The service by the staff was truly amazing. The only thing was that if you’re sensitive to noise, you might want to request a room on the top floor as I found that it wasn’t well soundproofed between floors.

Wonderful winter getaway

We enjoyed our stay here. Close enough to Okemo for skiing. This is a great family-oriented resort. Next time, we will bring our grandkids for tubing on the hill and swimming in the indoor pool. Also an indoor movie theatre and much more.

Amazing Family Vacation

We had an amazing stay here. The staff was wonderful. We rented a three bedroom, three bathroom suite, so plenty of room for my wife and I, and our three kids. We were able to rent a dvd player and dvds for the room, which was awesome, they have an incredible selection of movies. We rented the movie theatre for one morning with the kids. We spent time in the arcade and the activities room, the kids loved the pool, and we all loved the game room. They had a great selection of games we all played from chess to checkers, to puzzles and chairs for reading, to pool, foosball and ping pong. We also had a fantastic dinner at the Maple, their restaurant, and overall had a blast and extremely fun stay. We will be back for sure.

Good location for a resort

The location was very good for a resort but the amenities need a serious overhaul and upgrade because this is a cold season and people need to warm up. The internet service in that area was very epileptic

Cozy Family Stay

We planned our stay to spend time with family & to snow mobile. It was conveniently located to a snowmobile place, plus we were able to relax & enjoy the beautiful scenery. This resort is a great place for families because of the activity room, onsite movie theater with free popcorn, and its nice onsite restaurant, the Maple Kitchen, which has very good food and wonderful service. We also got a great night's sleep. The beds are very comfortable.

Superb Staff

The check-in staff saw my cane and immediately changed rooms to accommodate my limited mobility.