New Orleans ResortRental Guest Reviews

Comfortable bed, very clean.

Very good location with the street car stopping very nearby. Room was good, very large and very clean. Pool was quiet small but very clean and was heated. The greeter at the door was very accommodating.

Nice location, friendly staff!

When we arrived we were greeted by the friendliness that you would expect from a family member, it made our experience and stay worth it!

Nice rooms, great location, and reasonably priced.

I was pleasantly surprised with my stay at the holiday inn club in New Orleans. The staff was very friendly and accommodating. The location was perfect in relation to our venue and rate was hard to beat. I’d definitely stay here again.

Bad valet great front desk

valet is horrible and unprofessional. front desk is friendly and very helpful especially with recommendations

Great hotel

This is a very clean and spacious room. Very comfortable bed but wish there were warm blankets as the nights were cold (for me).

Great service

Brandon and Amaya was great, They both was very welcoming from beginning to end. Ms. Sue is very helpful and kind. All of the staff was great. I would definitely be back and recommend IHG to my friends and family.

Loved the suite

Loved my staff, I'm very disappointed that no one was willing to at least offer me some type of compensation for the error of the staff that cost me $110.00. I'm on a fixed income and can't afford to pay for others mistake. money. The young lady I spoke with was rude, a complementary night stay any where would've been nice. I contacted your customer service department who keep transferring to the front desk which told me they were not going to do anything about the mistake.

NOT A RESORT!

We purchased rooms for 2 nights prior to those we used from points we needed to use our lose. This room was a villa, however, after these 2 days, we were required to move to a room that was deemed appropriate for points purchase. This was a much smaller room with fewer amenities (refrigerator with no ice maker, tub instead of walk-in shower, king bed, bad view, non darkening blinds).The air conditioning wasn't functioning and after several attempts by maintenance to fix it we had to be moved to yet ANOTHER room that was slightly worse that one. Any view was a concrete wall, no lamps to use so we didn't have to turn on the central lights outside the bedroom, still no ice maker in the fridge, a tub requiring an old-time rubber mat for use in a porcelain tub, and non-darkening blinds. As NEW club members I can't tell you how disappointing it was to learn that we could not use points to pay for the additional 2 days reservations said "the week would be busy."

Great service

The hotel room was nice and very clean. The hotel help getting our luggage out of our vehicle. The workers assisted with getting the room and giving us the WiFi information and our keys. We were satisfied with our stay. Thank you.

Great large 2 bedroom

The place was very nice and decor was great. The bed was very comfortable. The showers didn’t have doors on them which was strange and left you taking a drafty shower. The bellhop was very nice just wanted to take our bags without us wanting them to.