New Orleans ResortRental Guest Reviews

Comfortable rooms

Great hotel washer and dryer small pool A lot of restaurants nearby

Comfortable Stay

Had a comfortable stay in New Orleans, this hotel is a great location! The hotel is clean, secure & quiet! The amenities could use improvement on availability. They said the pool couldn't be used when raining, but when it was sunny & nice the pool was still locked. When I requested it be unlocked staff seemed unhappy I asked.

Sheila--South Carolina

Excellent stay room was very clean, bed comfortable. 2 TV"s in our suite that was a PLUS for us. Everything you need is in walking distance.

Great stay in New Orleans

Sue at the front door is A++ very friendly every time we walked through the door. She even went out of her way to help my fried who left his phone in the uber car. Bourbon street got a little rowdy while we were there but we felt safe in the building

Disappointing Service.

Average timeshare. Stayed on business and pressed for timeshare presentation. The bed and pillows were very uncomfortable. The front desk closes overnight and doesn't open early in the morning. Unable to check out. As a Diamond it took me four calls to the front desk over several days to get a copy of my receipt. I will not be staying there again

Wonderful way to spend your time in the Big Easy

This hotel has one of the nicest staffs Ive encountered in my global travels, and made me feel absolutely at home. The internet is fast, the AC runs cold, and the hotel provides ample space and amenities. After staying with them for a week while exploring the city we are already planning our return. Be forewarned though, there is no dedicated shuttle to and from the airport regardless of what google/tripadvisor says, and the hotel unfortunately doesnt have a restaurant. However, despite that transportation is fairly easy, and there ARE so many places to eat and explore as it is centrally located. You will not regret staying here!

Great Place to stay with some drawbacks

Beautiful hotel with great amenities such as oversized rooms, full kitchens and even a nice small dipping pool on the roof. Also a very clean room with attentive staff. Location-wise it is near Bourbon St and also other walkable restaurants and bars on Poydras and Canal streets. Only drawback to this hotel is the surroundings, its in an area with a lot of homeless people and others that just loiter on the street across from the main entrance. Would have been a 5 star review but really needs to work with the city to make the outdoor environment a little more inviting

Great location

Best hotel for amazing location , nice staff and family spacious room .

Best front door service ever. A+ Hospitality

Hotel gave amazing service from the time we arrived to the time we left. Manager was very helpful in assisting with our needs.

Best stay at a holiday inn

Really enjoyed myself at the holiday inn vacation club in New Orleans LA. The staff was very friendly and I like that they remembered my name and acknowledged my elite status and complimentary gift was also nice it made me feel special without going over the top knowing they went out of their way to remember something as simple as my name, let me re-iterate on that I’m a high value member and it’s not the fact they remembered my name its the fact they remembered everyones name I love a place like that it really brings warmth to my heart. The rooms are really nice also something like Marriott’s residence inn but these rooms are more updated and love the fact it’s no carpet so no weird smells lingering. Oh I did have one hick up but the service desk got to the issue right away and offered a solution while i wait. And another thing was the check in was not that long but did have to wait awhile for a room to become available but I did request it and I was told it was based on what they had clean and available at time of arrival, regular check in is 3 or 4 I think and I arrived at around 1 and the earliest room was not ready until 3 but they did store my bags while I did a little sightseeing. Overall I loved it and the minor complaints I did have would not justify me staying I would never stay there again as a matter of fact I just tried booking another stay in a few months but they are already booked only due to the amount of rooms they have compared to other surrounding hotels.