New Orleans ResortRental Guest Reviews

The suite was relaxing

Excellent location, good caring staff. Checking in was a little tricky due to arrived time from the airport. Concierge was accomdatating at storing luggage until check-in came around.

Great experience

The staff was nice and helpful and the room was great and roomy.

Pool was not in service

The location was good but there is no meals available on site.

Excellent staff

Excellent friendly staff upon arrival, Jason, Sue, Tony, others at front desk area. Helpful ideas for sight-seeing; Nicholas was very pleasant enjoyable sales agent, Room comfortable & clean. Coffee shop was delicious. Exercise room average. Pool tiny. Would like more food/restaurant options onsite.

Great service

We really enjoyed our stay from the time we arrived until check out. Ms. Sue and Mr. Tony are the BEST concierge we've ever experienced. They know the city very well. They give their undivided attention to all guest. Our suites were clean and comfortable. There was always hot shower water. The location is prime. We highly recommend.

A1+ Service

Concierge "Jazz" was remarkable...she set the remarkable positive stage for the Holiday Inn Resort. Not only did she welcome us, and took care of luggage, but she went above by researching venues and restaurants on her personal phone when we asked her a question. She should be recognized for her Outstanding Service! Rocky

Couples get away

This hotel was a great location and value was great. Would recommend and stay here again. Staff was so helpful with directions or locations to eat. Security was great also. Would recommend and stay here again

Great location and accommodations!

This property is well maintained. The location is perfect and near the Warehouse District as well as the French Quarter. It is on the St. Charles Avenue Streetcar Line and one block off Canal. The staff is very congenial and helpful, especially Sue who greets at the entrance. The security is good as well. All in all, a great experience.

Excellent service

Check in process was very smooth. Miss Sue was a true pleasure to deal with. Her customer service skills are second to none. She is an asset and should be cherished as an employee.

We had a wonderful time

We loved it. It was very nice to have space to relax and to swim a little. I feel this will become a bit of a home away from home. We are very much looking forward to coming back.