Oak n’ Spruce Resort in the BerkshiresRental Guest Reviews

Fun Family Place

They didn’t let us check in at 2pm even though I’m a diamond elite member and was told on the phone the day before that it would be no problem. Also, there were hardly any free activities for the children. All the crafts cost money. However, we enjoyed the pools and local hiking. We liked the proximity to Big Y and other restaurants.

nice resort

We have been here twice, love the condo style so that kids can have their own room. Plenty of towels, everything in the kitchen was stocked so we did not have to go buy things like paper towels which is nice, room was clean and comfortable. We love the indoor pool area that the pools are heated so warm for the kids. Great location for Stockbridge Christmas events.

Comfortable room and great staff

We booked the room for one night before heading home from our vacation. My daughter, husband, and I stayed in the room. There was ample space for us each to relax and feel comfortable. The room was clean and the beds were comfortable. The shower and jacuzzi tub in our room was great. We didn’t get the chance to use the kitchen but the set up was plenty if you wanted to cook and store food in the fridge for a longer stay. The staff were pleasant and explained things in detail when I checked in.

Great 4 nights in the Berkshires

The resort is spread out in the scenic mountains and has something for everyone. We enjoyed the activity center and were able to play a round of mini golf by ourselves since it was off-season. The villa was fully equipped with a large bathroom which was refreshing, a king sized bed (we were upgraded for no cost from a queen), and a kitchen with all we needed for the times we ate in. The living room had a DVD player which we didn't expect, so we were able to relax in the evening and watch DVD programs we brought with us. The grounds include an Activity Center building where we played some table tennis and played a game of outdoor mini golf with no one else around. Also, there is a small trail near across a brook where we had a picnic and relaxed on one afternoon. The location is close to many Berkshire attractions and the towns of Lee, Stockbridge, Great Barrington and Lenox, where we found shopping, dining and other things to do locally. The villa bedroom was comfy but we found that housekeeping hadn't vacuumed as thoroughly which was a bit disappointing. We would recommend this accommodation highly, especially in late October.

The room was very clean. My wife loved the decor.

we plan on coming back in the summer spending a little more time. It was very nice place.

Very Unhappy. Bad customer service and noise

We were woken at 7am by large machinery and blowers cleaning the parking lot outside our room. It lasted for 90 minutes. Lady at the front desk said "sorry " and she could do "nothing to help me" . She was rude and dismissive

Great overnight stay

I was in the area for a birthday party so it was a very quick trip with little time at the hotel. But our stay was excellent and would have liked to stay longer to use some of the amenities.

Good value. Good service. Very clean.

Very clean room. Very good size. Quick and easy check-in and checkout.

Nice place

Nice staff and accommodation Great good pool area Comfortable beds

Pleasantly surprised

The reviews we’d seen were not justified. Yes, the apartments were dated and need updating but everything was there. It was spacious and comfortable. This is a family friendly complex so all FF&E needs to be robust. The bathtub in the master bedroom was weird but we understand that will be removed as part of the upcoming renovations. We didn’t use any of the facilities so can’t comment except to say that there were many amenities to keep a family happily occupied.