August 1, 2021
Handicapped rooms are misleading and not by standards set
The so called handicapped rooms are a farce My Companions who work In healthcare. were appalled at the cheap Way they try to fix a problem. The handicapped rooms need refitting according to official Standards I Also Paid for 2 bedroom 2 bath and got small 2 bedroom and 1 bath poor management and Need more trained people at desk who Are knowledgable Beyond a smile
August 1, 2021
Excellent in all ways
The units are very clean. Bed and bedding very comfortable. The pools are great and the location is perfect. If you're in the area, it's a great place to stay.
July 22, 2021
We had a wonderful time with small children for a relaxing family vacation. The weather was terrible and there was still so much to do. The rooms were comfortable and I would highly recommend Oak N Spruce!
July 29, 2021
This was our first family vacation with all the kids so we were a little nervous. The amount of activities entertained the kids from 8-17 as well as us adults. The villa was spacious enough to hang out without having to crawl all over each other. The beds were comfortable, even the pull out couch!!
July 25, 2021
Lost or unswiped credit cards, interruptions during crucial interviews, three hours waiting to normal checkin time after requesting early checking, entering room without keys, detailed descriptions required of staff that was rude or entered room... this place did permanent damage to our careers after ignoring fundamentals of good service (ie assume no ill intent and ask to help rather than seek to manage guests).
July 25, 2021
A gem in the Berkshires
It's a great place to bring family and grand kids. Grand kids had a ball
July 16, 2021
Had a wonderful time spending time with our children and grandchildren! We had 3 condos! It was perfect! We enjoyed the pool, shuffleboard , etc and ability to eat outside at the available tables etc. The activity center was a place we avoided as young children cannot seem to leave the place! We discovered a great hike and lake to swim at, absolutely beautiful! We went out to eat in Great Barrington (Barrington Brewery) and Lee (Mexican restaurant) perfect for kids and large groups! Separate condos was great for grandparents! Having separate sleeping areas for all was a smart idea especially for the grandparents!
July 24, 2021
Nice family oriented hotel
Very good overall experience. Conveniently located 15 min from Tanglewood. Only gripe was the 10 am check out time.
July 23, 2021
A Lovely Getaway Near Stockbridge
A Super comfy and lovely location near historic Stockbridge and Lee -- perfect for families, couples, or anyone wanting to explore the Berkshires, or to find a retreat with clean air to relax for a day or far more. Our large room was quiet and lovely, and the clean air was fabulous. We were up and away in the suites in the 800's, and we were able to open the windows and experience lovely fresh mountain air. The pool looked grand, as did the mini-golf area. The fitness room could use a tad updating, however, I travel with my own weights, and program.
July 21, 2021
Safe and clean. Fun times
From the check in to the stay and check out was easy and friendly. The room was very clean and we all felt safe sleeping there. The grounds were well kept. The pools were awesome. Great area to visit, will be back again. Fun times making memories with the family.