May 16, 2021
Excellent hotel poor staff
This hotel was clean and comfortable especially safe during COVID. Amenities were great for kids and very family friendly. Unfortunately I feel the staff need more training for checking in and out guests. Upon check in they asked me to sit in a meeting for 90 minutes to save money on my stay. I am assuming to get you to buy a timeshare. This was a complete turn-off. They also did not enter my card information correctly and it was terrible trying to get it figured out. This was my first stay here and it will be my last. It deserves one star.
May 15, 2021
Holiday Inn Club
Awesome - clean, comfortable, COVID safe Holiday Inn Club in the Berkshires.
May 10, 2021
Peaceful and quiet stay
Great location - close to a few towns but secluded enough that you can relax and enjoy time away from the city!
May 9, 2021
Mother’s Day Vacation
Had a great time and look forward to returning. The room waa great and the views were spectacular.
May 8, 2021
Nice resort in a peaceful setting. Will return someday.
May 7, 2021
Great facility in the Berkshires
Clean and comfortable unit. The 2 bedroom, 2 bathroom suite was perfect for what we needed. Great location to access all that the Berkshires have to offer.
April 25, 2021
The location of this resort was one of the best ones there is! We were able to get right to the outlets and shop. We were even able to see the town which was really cool. The staff was amazing and very helpful! We really liked that most of the resort was open and very clean. The pool was our favorite place to be other than the golf course. This resort is really for people of all ages. Our room was very clean and well stocked. The only thing that we weren’t keen on was that there was no food available, other than vending machines, for us to have any of our meals at. Overall we had a pleasant experience and can not wait to return!
April 25, 2021
great family place
We made this reservation due to its location between our two families. Little did we know how fun all the activities for kids would be! Their reservation system for the activities were awesome, in that we felt very safe as they were limited in the capacity.
April 23, 2021
We were pleasantly surprised by this resort. We came for our kids spring break from school and they had a ball with the pool, playground and arcade. The resort did a good job keeping crowds low by having guests schedule time slots for use of these areas. The condo style room was great flexibility for our family we were able to make easy breakfasts and lunches in our room and go out to dinner in the evening. And bonus for having in unit laundry! Only negatives were it would be nice to have smart TV’s in the rooms and also upgrade to either tile or hardwood flooring so you can feel extra secure that the floors are clean and sanitized (our rooms were carpet except bathrooms and kitchen). We enjoyed our stay and are considering coming back in the summer.
April 21, 2021
An excellent option for a short getaway during COVID. Very clean and well managed. A terrific location for exploring the surrounding communities.