Orange Lake ResortRental Guest Reviews

Overall good stay, some minor (also weird) issues

The grounds, facilities, and common spaces are really nice here. There is a lot to do at the resort and the pools were all fantastic. My biggest concerns were with our room, the frogs (this is the weird part) and check-in. Check in was terrible. We came to the gate and were told where to go, waited in an oddly configured line for a while went to the counter and was told I needed to do a pre-check with a text message? Never got notified by email about it, they said the gate was supposed to tell us. So then I had to go to another counter, did a pre-check in - was about to be handed the keys and then she said oh wait no now you have to do your full check in. Brought be back to the first line, waited again, then was brought over to someone else to check me in with all the same stuff and hand me the keys. I'm assuming this is where the sales pitch would come in but maybe they saw I was alone traveling with my two kids and didn't bother. Overall a total waste of 45 minutes after traveling all day. Rooms were dated but not terrible. I was in a friend's condo that was recently renovated there and it was very nice. Mine definitely had not been renovated and needed it. We had a whirlpool tub and although I generally avoid hotel bathtubs, I let my daughter use it after begging forever. The moment she turned the jets on, mold-like specs came flying out and swirled around the water. It was gross, do not recommend using those. Okay the frogs - this was so bizarre and almost comical if not for the incredible annoyance. Every night we came home after dark, there would be 3-7 frogs (tree frogs as well as the bullfrog type) on and around our door. One night we tried to get in, a frog followed us and was really difficult to get out. My kids were a bit freaked out by the tree frog for sure. Again, it's not roaches or anything but trying to shoo frogs away and run into the house before they do every night was certainly a pain after coming home exhausted. Again, picturing it might make you giggle but what a total pain. I couldn't figure out why it was just our unit with the issue either - perhaps proximity to one of the ponds?

Best Family Resort

My family vacation a lot and this was honestly one of the best places we ever vacationed at with the children. From beginning to end the staff was great, there were endless things to do with the kids without having to leave the compound. They catered to everyone, there were activities that anyone can do, the restaurants had great food and the possibilities are endless. We’re definitely going back.

Perfect!

It is a beautiful resort! Perfect for a family getaway! Much to do right at the resort!

Can’t wait to go back!

Family had an incredible stay. Room was spacious and felt like a great place to go “home” to after long days at the theme parks.

Not what I had expected

I've stayed here before. Normally its great and there is no issues, this time however we didnt have a good check in experience and the front desk staff were extremely hard to get ahold of, had to go to marketplace to get issue resolved on day 3 or 4 of vacation. Then after our stay I found out I wasn't even credited on my account like I was told I would be. I don't know if we will be back because of this situation.

9 night stay

Pros - good sized rooms, great property (although starting to show its age), excellent pools, some staff Cons - loud nearby traffic, room parties until 5am, rude security, front desk problems, lunch took almost 2 hours for simple fried food

Vacation stay

Had a blast here at each of the seven pools. Staff was very helpful.

Vaca

Good for teens and young kids lots to do and explore lots of space nice staff very clean

Great Sleep

The beds were very comfortable indeed for a good night sleep that the body has been needing.

Place needs a reno

Probly the oldest and dirtiest room iv staid in . All fixtures and amenities in room are circa early 1990s , 1980s the furniture was stained and dirty , we found cockroaches in our room and it was not a clean room in general with a slight odor. The pillow cases and sheets where like sand paper. the only saving grace about this place is the lazy river by the way first hotel iv staid at where they charge you to use a tube in the lazy river lmao never experienced that one before. Also I hope if you stay here you like got dogs hamburgers or salads via cafeteria quality becouse that's all they had to eat and it was awful. Not worth my money or my time pretty much put a damper on the rest of our trip.