WarningAs we continue to enhance your vacation experience, we will be adding pool gate locks during your stay. Your room key will be required to access these areas.

We use cookies to improve your browsing experience on our website, analyze site traffic and personalize content. By closing the message or continuing to browse this site, you agree to the use of cookies as explained in our Privacy Policy.

Skip to main content

orange lake resort

Orange Lake ResortRental Guest Reviews

Star IconStar IconStar IconStar IconStar Icon

4.2/5 

(3,532 reviews) 

powered by 

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed at the resort. Write a Review

BH0118

June 16, 2019

Star IconStar IconStar IconStar IconStar Icon

The kids really enjoyed their time

On a spur of the moment decision we decided to stay at this property because we had family staying here as well. I signed into my IHG account and started the booking process for the next day. When I logged in there were multiple room options with specific pricing. Within 5 minutes of me looking into the room options still logged into my account not only did all of the smaller room options disappear but all of the other prices increased over $25 dollars for the night. Which would not have been to awful except that once I finished my reservation I logged out and back in and the other rooms were available again but still at a higher rate, all within a total of 20 minutes. I called the reservation number right after my reservation requesting an early check in if possible. They said I could come to the property early and "check in" then they would call me when my room was available. I arrived at the property at 10am and went directly to the reservation desk. They checked me in, but did not have my room number yet, they informed me I would be called when my room was available.Check in is at 4pm, come 6pm and I still had no call nor room. I spoke with the manager and she directed me to someone else who was able to give me my room information but not apologetic at all. Finally after finishing the activities, eating, and gathering the kids we made it to our villa about 8pm, which was not only outdated, and small, but it was also very dirty! There was long dark hair all over the bathroom floor, the toilet, the counter and the shower. As well as thick dust and dirt on the doors, and both bathroom floor and kitchen floor. Dirt all over the rim of the bathtub and in the bathtub. It was quite unpleasant and disgusting.( I do have pictures) As far as the overall property there was a lot of activities but it was not disclosed that you had to pay extra for 90% of them including, tubes for the lazy river, the rock climbing and slides which should be included in the high nightly price. The property is obviously huge and you either have to drive or take a tram to different locations. We only took the tram once to and from a location and the driver was very rude to people both times. When I checked out not one time did they ask me how my stay was, they informed me I would receive an email in regards to my stay. I typically love IHG properties but this was a disappointment.

sparky

June 17, 2019

Star IconStar IconStar IconStar IconStar Icon

love the property

wanted to relax and we did VERY NICE property loved the lazy river the pools , had fun at the mini. golf , the food was good , the other attractions very close , lots to do , the golf courses are in good shape , reasonable pricing, friendly staff , had lots of fun in the sun , we will come back to this property !!!! and recommend this property to others THANKS :-)

Yes, I recommend this property.

BTKrn

June 15, 2019

Star IconStar IconStar IconStar IconStar Icon

wonderful surprise

We booked this last minute (June 14th) for a quick get away. The check-in was quick; the time-share pitch was easily dismissed. The room was great. We spent most of our time at the pools and lazy river which were clean, enjoyable, fun, relaxing, and fun! I wish it were a more reasonably priced resort so we could visit them more often. We live one hour from the resort and as we are taking care of an elderly relative, we really do need a quick, easy to get to, easy to get back from escape. While we were there, we had full access to the internet so we would receive any "emergency" messages. We lost our car key, but Lost & Found and the wonderful person who turned it in were so nice! The internet was great, mostly speedy, and easy to connect to. The food was aok. The resort atmosphere was everywhere. Overall a very happy experience.

Yes, I recommend this property.

none available

June 17, 2019

Star IconStar IconStar IconStar IconStar Icon

vacation stay at orange lake

comfortable bed, great water activities, clean rooms, all toiletries great, and play area for kids

Yes, I recommend this property.

Disappointed

June 16, 2019

Star IconStar IconStar IconStar IconStar Icon

Family Reunion

The grounds were beautiful, the villa was equally as impressive but the bed sheets were far from clean as we found rocks in the master bed and the extra blankets were not clean. The cost of the water park is a separate price which we were not made aware of until we arrived. Would have been nice to have known this beforehand. We left early because the price got to be more than we expected.

Yayory

June 16, 2019

Star IconStar IconStar IconStar IconStar Icon

Excelente

Este hotel me encanta me siento muy comoda con todos los servicios

Yes, I recommend this property.

BOENLOE

June 12, 2019

Star IconStar IconStar IconStar IconStar Icon

Harper Getaway

Great place do stay. Think I have found my place to stay in Florida. We will be spending our vacations here.

Yes, I recommend this property.

Rubi

June 14, 2019

Star IconStar IconStar IconStar IconStar Icon

Family vacation

My family and I really enjoyed our stay at the resort it was fun friendly and very comfortable. We loved all the space we got in the villa and how we each had our own room. The kitchen and washer and dryer were a big help too.

Yes, I recommend this property.

MrsSmith0418

June 10, 2019

Star IconStar IconStar IconStar IconStar Icon

Amenities are great but some of the villas are outdated

As always, the amenities were on point. The kids love river island. We like the fact there are multiple water areas for the kids. We also like the restaurants and bars. There’s plenty to choose from. This year we were placed in the north area. The villa was outdated. It was old looking and not very clean. This May be the last year my family visits here.

Yes, I recommend this property.

yasser

June 12, 2019

Star IconStar IconStar IconStar IconStar Icon

bad room service .

air conditioning was down for days , requested billows numerous times for days never arrived, elevator was down for days.

Yes, I recommend this property.