Orange Lake ResortRental Guest Reviews

Great place to spend a few days

Very nice resort with many amenities and a good feel for spending time with family. Easy access to Orlando offerings, yet plenty to do in the resort. Close to restaurants and activies outside of the parks as well. Clean rooms, nice staff, great pools, plenty of room to roam

Poco recomendable como Hotel

El lugar es totalmente incómodo , desde tener q hacer 10 minutos en auto para ir a desayunar a donde sirven el desayuno del hotel , no tener cambio de toallas ni servicio de limpieza y sobre todo muy mala atención del personal del lobby y de servicio . No se puede dormir por el nivel de ruido entran en las habitaciones pegadas a la pileta . Para nada recomendable

Rude sales people

I went to a presentation for a timeshare to get more information and learn more about them. Once they realized that I was not interested in buying into one, the "sales manager" was EXTREMELY rude to me. She attempted shoving the timeshare down my throat, and told me that I wasn't able to afford one but should buy into it anyway. She tried very hard to attack me personally but I did not let her and I ended up walking away without the timeshare

Nice Villa

Enjoyed staying in a 3 bedroom villa while vacationing all the local attractions. Resort itself has many amenities that we did not have time to enjoy.

Had to change rooms

When I made a reservation back in the fall I ask that I be able to have two consistent weeks I am an owner of one week and I wanted to rent an additional week at the time of my reservation the reservation person told me that there would be no problem with this as I was making this reservation well in advance. Upon checking in they have no information regarding this sadly took almost an hour to complete my check in as they try to investigate what happened. The young man who was attempting to check me in was not friendly and could not provide me with any information instead he blankly looked at his screen and said nothing to me ....they were long periods of silence instead of him offering me any type of reassurance or explanation. The awkwardness of this check in was so bad that even his colleagues on either side of them were offering me reassurances where he continued to just stand there and say nothing and look around the front desk and that his screen making no eye contact with me and offering me no verbal reassurance. A supervisor came to help them at one point and could not do anything more for me sadly after one week stay I had to move to another room. As you can imagine moving halfway through my stay was very disruptive and actually rob me of a half day of vacation. This was a very poor start of my vacation at Orange Lake fortunately the rest of my stay was very good.

Great resort

The hotel overall is amazing. The property has a lot to do and multiple restaurants. The rooms were clean and the staff was friendly. The only downside I had during my trip was the service at “Breezes” even when there were only 3 tables occupied I still had to go find my waitress to get refills after waiting 10 mins.

Great facility with great service

Enjoyed our stay and will return "someday". Beautiful grounds. Great proximity to other attractions in the area.

Not bad, but...

The complex is great... a ton of things to do. The 2 main issues I had were: 1) wifi internet was terrible! It was off and on (mostly off) the entire week and was unable to get any work done while there. It was a dealbreaker for me. 2) our room felt like a storage unit... no outside windows. It made it difficult to know what time it was because you can't see daylight. I should have asked about that.

Bed bugs in the room

On Friday, Jan 31st, we woke up me and my daughter at 3 AM with tons of bites each. We could not sleep all night despite showers and cream. At 5 AM, my wife and other daughter got infected in the other bedroom. In the morning, we complained to the manager. She did a quick test using a dog and notified us the test is negative which means no bed bugs. We decided to leave the hotel and move to another hotel. The hotel manager said she does need to clean or disinfect the room as the test showed no bed bugs.Today is the 3 Rd day we all have severe itchiness. I went to urgent care yesterday and the doctor confirmed this was bed bugs. The hotel manager denied acting on the issue or giving us any compensation for the harm this dirty hotel caused us. We had to change the hotel, wasted half a day of our vacation, had to send all our clothes to wash / hot drying and had to go to medical treatment.

Spring Training

Nice Location close to Orlando Parks. Onsite actives and golfing are plentiful.