Orange Lake ResortRental Guest Reviews

Opened too soon

I am really not sure what was going on during my visit. I don’t know if they are understaffed, overworked, or just can’t keep up with the demands of how many guests they allow to visit at a time but my experience was horrible. The very first night I couldn’t sleep because the bed was filthy. It was beautifully made but underneath the covers was hair, dirt, and blood and after a long day at Universal Studios all I wanted was sleep but that was impossible because front desk closes at 10pm and I didn’t notice the bed until 11pm. The next day they cleaned the room and gave us an additional night free to correct this horror but on our free night we discovered the room they gave us was still occupied! They gave us another room thanks to the employee working the front desk in the building but I will never visit this location again.

Great location and excellent staff.

Needed to get out of the house after being "quarantined". We have visited here before and knew that it would be the best/safest place to go. We were not disappointed.

Best family getaway ever

The property is huge and beautiful. The staff was very friendly and courteous to my family and I. Upon arrival our room was upgraded to a 2bedroom villa which was equipped with a full kitchen, washer/dryer and living room area. Needless to say this family of 5 was quite happy ! My nephew and brother had their own area and us girls had our own bathroom lol... during our stay we ran into some car issues. We called the front desk to let them know what was going on and they sent security out to assist us. Overall it was a great experience minus the car trouble lol..

Will definitely be back!

Booked a room at the resort last minute. Wow! Everything was beyond expectation. Will definitely stay here again on my next trip to Orlando!

Love this Resort!

This resort far exceeds my expectations every time! My family always stays for at least a week and always hate leaving. The only recommendation I have is for them to install a full business center. Sometimes during my travel, I need to conduct business and I need to print, scan, etc. They only have a basic printer. That's my only suggestion.

Clean rooms

My stay was great my only discomfort was the showers were not cleaned properly there were hair in the showers.I had to wash it down thoroughly, And the timeshare Was to long 90mins of time wasted. I believe if you say you are not interested from the start they should respect your wishes. And not have three people trying to ring your arm into buying.

Loved every minute !!

I took my kids to stay here a few nights to just get away but safely. We loved every minute, it was homey and relaxing !

Perfect!!

Loved it I would return here as so as possible Everyone was nice and hotel was clean

Spacious Villa

Appliances in our unit were not working but guest services was quick in addressing the issue. Check the cup boards, I found 1 dead roach and killed 2 small live ones. That's why guests should be clean and make sure they don't leave and drop food on the floor.

Weekend getaway

Great stay, due to COVID we stayed in a better room than normal, it was clean, service was great.