Orange Lake ResortRental Guest Reviews

Great time!

Perfect for families! Everything you need is right on the property . The staff is so helpful and friendly! Will definitely go back - and bring my entire family!

Came For The Cake

My family attended a wedding at this wonderful vacation spot in the heart of the Disney area. The reception was held at the Legends and the food was outstanding. We are planning a family reunion vacation at one of their super nice villas they offer at reasonable prices,

Great Hotel

First time staying Holiday Inn Club Vacations, the Villa we had was beautiful and very clean. Dishes and utensils in the kitchen. The bathrooms were both incredible and the outdoor pools were awesome. My only complaint is that from the minute you check in to the minute you check out someone is pushing the Holiday Inn Club Vacation timeshare on you.

Great Hotel!

This hotel has great vacation vibes. Their lazy river is the best thing (the only bad thing is that you have to pay $9 tax for a tube, as it is not included in your room rate)! I think it is very safe and family-friendly. I’d definitely be coming back soon, and I live 25 min from there :) The check-in should be improved as there is always a lot of people (it’s a huge hotel) and the staff can’t handle it, same thing for check out. Food? Pizza was not the best option; but there are a lot of restaurants around that are way better. I love that the pool and lazy river close at 10pm, not an usual time... it gives you enough time to wonder around the amenities of the hotel and enjoy yourself. My rating is a 4/5!

Hotel perfecto, familiar

ME ENCANTA EL HOTEL, MUY FAMILIAR. LAS SUITES SON ESPECTACULARES. LA PARTE DE LA PISCINA MUY ORGANIZADA

Great place to stay!

What a wonderful experience my new bride and I had at Orange Lake Resort. It is a fantastic place to stay with all amenities you would ever need to have a great vacation or leisure stay. The room was fantastic and the water park area is the best! Great options for outdoor fun, shopping, golf, and dining are on site at the resort. Orange Lake is my favorite vacation spot and I would highly recommend it to anyone!

Gorgeous property

Absolutely gorgeous property. Recommend to anyone wanting to get away for a bit. Plenty of stuff to do and very enjoyable!

Problem was disappointing however they were addressed

Still like Orange Lake. The security is very impressive which you have. More details should be addressed for the units

Dream vacation

I've been waiting to come to this property and let me tell you it was well worth the wait. Now to find ot it will soon be connected to Disney with its own private shuttle

Double check that you have your personal item before you check out!!!

I love Orange lake, and I was just wondering if anyone has ever left any personal items at the property? The reason for asking is that my wife and I are at Orange lake a lot because we love the place. But last year my wife left her coat and she didn't notice until about an hour after leaving for home. She called to inquire about the left coat and she was told they would check and call her back. Ok, days go by and no callback, so she called them back to follow-up and she was told there was no coat left in the room. Now fast forward August 22, 2019 we check-in got our room. The room was a 3 bedroom for 8 days, one bedroom had a smell of urine. So we called to have our room changed and was given a new room. We packed up all of our bags, at least we thought, and exchanged our keys out and was moved a few doors down same floor. Within 30 mins of moving into our new room we noticed we had left a Swiss backpack with personal items in it. We called the front desk to let them know and was told they would send someone to open the room back up so we could get our Swiss backpack. We waited for about 45mins and no one came so we called and they said that the person should have been there by now but it took over an hour. Finally, security shows up and let us into the room. We looked for the backpack it was nowhere in the room to be found. Because Orange Lake management/property have no "lost and found" procedures in place at all, my question is not to them but to other customers. If you were misfortunate enough to have left a personal item/items at the property, how was your experience? Did you receive a crazy response as if they were sorry or better yet, as though your item was never left there? I'm curious!! Yes, it's outrageous that such a large property has no customer follow-up procedures in place nor do they have a process in place to assist customers in the recovery of "lost and found" items. Here's a thought, maybe installing security cameras in the parking lot to see who's walking away with the customer's item/items could prove very beneficial to the company as I'm sure "TRUSTWORTHY" is listed somewhere in the company's guidelines/policy/procedures.