August 4, 2018
Great time with family but found overal expense was high.
August 15, 2018
Stay at Orange Lake
Excellent stay. Everything was excellent. Wished there were more dishwashing liquid in unit. Loved the washer and dryer in unit. Restaurant was good excellent they couldn't grill a steak. Tried 2times.
July 1, 2018
It should be noted that this is a timeshare and you'll be pushed for something or another
The hotel and check in process was great. The hotel was clean, and lots to do with kids, especially having been there on a rainy weekend. With that said, fortunately for us it was raining and there was no access to the pool because it was never noted beforehand that there IS A CHARGE TO USE THE LAZY POOL. Once the check in process was completed, we were escorted to another desk at the lobby where the paper we were handed to with 'monopoly money' would be converted to discounts to purchase access to the lazy pool and additional services along with a tour of their facilities for the purpose of vacation sales. After having replied to the person (who was extremely nice, and I understand this is his job to do so, so I'm not upset at him just at the fact that I was not here for the purpose of a sale nor did I purchase something with the perception of having to do one) more than once, I had to kindly ask him to stop asking me. Other than that, the rooms were amazing, the arcade was big enough to entertain the kids in the rainy weather, and the food was also good.
August 12, 2018
Great place for the entire family close to shopping,resteraunts,golf, and Dsney attractions
August 12, 2018
Stay for a day getaway
We checked in for the night we stayed in the Villa I prefer the main building so that we can have the jacuzzi tubs but the Villa was definitely larger it was nice big cleaning ladies were the sweetest ever and very helpful at giving us like extra trash bags when we were packing up cuz I went out and bought too much food the room was ready when we arrived which was definitely a plus because I had groceries the tiki bar at the island River was phenomenal huge milkshake overall we had a blast and any time with my family is always a wonderful memory made thanks for helping me make that memory with my children
August 12, 2018
I have been an owner at Orange Lake for 16 years and have recently needed to make a reservation through Holiday Inn for our stay as my week could not be taken. Completely disappointed!! Every year it seems as though the overall cosmetics are worse. Rooms are extremely dated and dirty, common areas were filthy, trash etc. all around. The trash spills in the elevator were not cleaned up for at least 3 days. No Tees at the Pro shop to play golf with. We were told they were on backorder! Wasted our vacation time waiting for a tour that was overbooked and only agreed to because you were going to charge the $30 fee if we did not go! The morning of the appt. (8:30 on a Saturday of vacation) we received a phone call 15 minutes after the scheduled time stating they were sorry they overbooked because of a system glitch. It was my responsibility to visit the desk to make sure the fee was credited, another waste of my vacation time! In the past, we have always looked forward to our stays at Orange Lake; however, at this time I'm sorry to say this may have been our last.
August 13, 2018
Blanford Family Reunion
My family had a blast, we’re already talking about our next visit!
August 12, 2018
Length of time to fix issues
Loved the place, great staff. The issue I had was needing to change rooms due to leak but it took a long time for someone to appear and longer time to get my new room. The Assistant Engineering Manager Housel (I believe was his name) was incredibly helpful and definitely made the issue easier to bare. Unfortunately, it took a while for hotel staff to assist him in getting a new room available due to shortness of rooms. Due to having to deal with the issue most of the morning and into the afternoon time it wasted a good portion of my day that impacted my plans.
August 10, 2018
GREAT FOOD AND STAFF
We had the most amazing time. We were here for my brother’s 60TH birthday celebration. We traveled with family from Lancaster County in Pennsylvania. Family from Alabama and Florida...My husband and I stayed at the resort the entire 7 days...spent time at the different pools everyday...we are excited to come again with more of our family and pray we can stay at least two weeks...I have already told friends about the resort...
August 7, 2018
We always stay here as a family. We love it! From the multiple bedroom/bathroom accommodations & full kitchens, to the multiple entertainment options...there's something for everyone.