Orange Lake ResortRental Guest Reviews

Nickel and operation

This is a time sharing resort., expect to be harrassed into purchasing a unit.

Nice Facility

The resort is a great place for the kids to have a place to play and have a great time

Great one and one the most comfortable beds.

I'm very satisfied with the IHG reward program. I'm so thankful to be apart of the club. I'm looking forward to staying at other locations around the nation and abroad.

Family vacation

This is my third time at orange lake resort. Fabulous time and family atmosphere. Love it will come again.

The Owners Tour

The sells info presentation was 6 hours long. The hotel did let us checkout at noon was really nice of them since we felt like we lost a whole day from the resort.

Lovely

Very Nice place ,everything is right there very convenient.

Lacking attention from mangement

I called twice to reserve a specific room, and was assured this would be the case. on arrival was moved to the other side of the complex. no personal assistance from management, even after several request to talk to them, either on second phone reservation check and during check in.

Perfect Place for Girl Trip

Stayed in 3 bedroom villa which was perfect for my daughter and 7 friends. I stayed in one room up front and the 8 girls took the back half, which worked out great. Everyone was comfortable, and enough bathrooms for 9 of us. Girls loved the lazy river and pool. Only downside was the property is cashless and only accepts charge cards or put on room. So I had not planned on paying for such things as tubes for lazy river, Starbucks drinks, etc. but since the girls couldn't pay by cash, they were forced to put it on the room.

Yes, this this the place to stay...

Visited this resort for the first time, excellent overall review. The property is beautiful and well manicured. The staff was very friendly and accommodating. The rooms were in stellar condition and odor free. The property is huge and has so many things available to do choiose. I would def recommend to friends and family!!!

Disappointing Stay

While the overall property appears to be very nice and well maintained I was disappointed in my overall stay. Once we checked in, after waiting in lengthy line, we were directed to a vacation planner to receive our parking pass. I felt pressure to sign up for a time share presentation while getting the pass. I later got out of the presentation because I’m not interested in a time share even though I’m a current spire elite member. Once in our villa there was an awful smell from one of the closets that housekeeping finally got around to deodorizing at 11:30pm at night. We had several pillow cases that couldn’t have been washed after the previous tenants checked out. The area around the villas needed some care and a better job of trash pickup. We killed four roaches over 3/4” long so the villas need to have some extra pest control. I could add more but that’s enough info to prove my point.