March 22, 2021
Wonderful vacation!! Loved everything about the property. I cannot wait to visit again! Great place for a family trip. Very clean and well maintained. The amenities give you something new to do every day!
March 14, 2021
Best family vacation we’ve had yet!
We have three young children under 4 and it was the best vacation we’ve had yet. There’s something to do for every age group- never a lack of fun things to do. The swimming pools and slides fit everyone’s needs, and the kids enjoyed the lazy river just as much as the adults did! The staff was friendly, the food was delicious (the kids loved the pizza), and everything was always so clean and tidy. We are already planning next year’s trip!
March 21, 2021
bad check in
I have never waited 90 minutes to check in at any holiday inn very dis organized worst check in I have ever seen
March 13, 2021
Orange lake rocks
Place is awesome foods good drinks are good mini golf was great pools were great I’d recommend it to anyone it’s so relaxing and fun
March 17, 2021
If you want Avg.... This is the place
Poor service.. Poor Communication... Plan on waiting to be helped for anything... Try calling for help you will wait 40 mins! Check In is a nightmare! while you wait you see 3-5 employees doing nothing...The gyms say masks required... Not a person wears one and employees don't enforce it.
March 13, 2021
Was very nice room. Upstairs guest we’re vey loud.
March 13, 2021
Great Family Resort
We enjoyed our stay with our 3 families that traveled in from around the country. The accommodations were nice and the service was great. They only complaint I have is about the amount of rental clubs at the Legends Walk Course. We had a 4some that was trying to go out and they did not have even 1 set of clubs to rent to us. With this being a resort that most people fly into, you should have rental clubs available.
March 5, 2021
Orange Lake Resort Stay
My family and I have been staying in this resort since 2012. We absolutely LOVE it. Very family friendly and also very clean. However this last time we went the staff was a bit slower then usual. They took about an HOUR to check us in and prior to this I called them to let them know I was on the way and the girl couldn't find my reservation. I had to hang up and hope another staff member would answer. Once we got there the staff was confused and took such a long time to check us in. We have been staying here for years and this has never happened. However this will not stop us from coming to this resort. We love it here, perhaps due to COVID they are short staffed.
March 10, 2021
Our only complaint was that the ceiling fans were dirty. They could have used a good cleaning.
March 8, 2021
We had a nice vacation at this resort. The check-in process was different because of Covid, but our phone representative while in our car could not have been nicer. The representative inside was more interested in getting us signed up for a tour than informing us of the amenities of the resort. The tour itself was AWFUL! It was 3 hours not 90 minutes, and guessing it could of been longer if we had not just protested to be released. The resort is large and having a car is highly recommended. The wait for the shuttle can be longer than 20 minutes as stated, and who wants to spend that much time waiting. The pools were well taken care of and warm for our grandchildren. We will come back but will never do the tour again!